Property Manager

PROPERTY MANAGER • Chaneys Chartered Surveyors • Competitive • Hybrid - Reading ROLE OVERVIEW You will take ownership of a mixed residential and mixed-use portfolio in and around Reading, building trusted relationships with leaseholders, residents, freeholders and contractors. You will be the point person for day-to-day management, compliance and communication, making sure buildings are safe, well-maintained and financially sound. Working within a supportive, close-knit team and the wider Odevo network, you will balance on-site presence with focused desk time. You will turn issues into outcomes, spot risks early, and create clear action plans that keep your portfolio running smoothly. ROLE EXPECTATIONS Most days you will prioritise resident requests, progress maintenance and compliance actions, review budgets and instruct contractors. You will plan and attend site inspections, produce follow-up reports, and keep stakeholders updated. You will manage timelines, track KPIs and collaborate with colleagues in finance, customer service and compliance to deliver a consistent, high-quality service. WHAT SUCCESS LOOKS LIKE • Residents and clients feel informed, respected and confident in the management of their buildings. • Service charge budgets are accurate, transparent and delivered within agreed tolerances. • Compliance actions and H&S requirements are completed on time with clear audit trails. • Maintenance issues are resolved quickly, with proactive plans reducing reactive spend. • Meetings, inspections and reports are completed to schedule and to a high standard. • Supplier performance is well-managed, delivering value for money and reliable outcomes. HOW YOU'LL SPEND MOST OF YOUR TIME • Planning and conducting regular site inspections, producing clear reports and action plans. • Managing reactive and planned maintenance, instructing and overseeing contractors. • Preparing, monitoring and explaining service charge budgets and year-end accounts. • Handling resident and client communications, queries and complaints with empathy and clarity. • Coordinating compliance and building safety actions, maintaining accurate records. • Organising and attending meetings (AGMs, client reviews), with timely minutes and follow-up. WHO THIS ROLE IS FOR • You are a relationship-builder who communicates clearly and keeps your promises. • You are organised, proactive and comfortable juggling multiple properties and priorities. • You take ownership, make informed decisions and follow through to resolution. • You balance customer care with commercial awareness and regulatory responsibility. • You enjoy being out on site as much as getting the detail right at your desk. EXPERIENCE THAT HELPS • Managing residential blocks or mixed-use developments with leasehold frameworks. • Building safety and compliance coordination, including planned maintenance oversight. • Service charge budgeting, variance analysis and liaison with finance teams. • Confidence interpreting leases and leading consultations, including Section 20 processes. • Using property management software and collaboration tools to keep work visible and on track. WHAT WE OFFER • Competitive salary, aligned to experience • 24 days holiday plus bank holidays • Annual salary review • Employer pension contribution • Exclusive discounts across retail, travel and entertainment • Fully funded learning and development support • Study and exam support following probation, including paid study leave • Employee referral scheme with rewards from £250–£1,500 • Cycle to Work scheme • Free eye tests ABOUT CHANEYS CHARTERED SURVEYORS Chaneys is a long-established Chartered Surveying and Property Management business based in Reading, Berkshire, with roots dating back to 1959. Operating across Berkshire and the wider Thames Valley, we manage residential and mixed-use developments with a strong reputation for professionalism, quality service and long-standing client relationships. As part of the wider Trinity Property Group and Odevo network, Chaneys combines the stability, investment and opportunities of a larger organisation with the close-knit culture and local expertise of an established regional business. For employees, this means the opportunity to work within a supportive and collaborative environment where experience is valued, relationships matter and people are trusted to take ownership of their work. We are committed to delivering high standards for clients while creating an environment where employees can build long-term careers and continue developing professionally. HOW WE HIRE • Initial conversation with our talent team • Interview focused on your approach to portfolio management, stakeholder communication, problem-solving and delivering compliant, value-for-money services We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.