Quality Officer (GDP) - Midlands

Quality Officer (GDP) - East Midlands Location: Hybrid East and West Midlands Salary: - £37-42,000 + Benefits Are you passionate about ensuring quality and compliance? Do you thrive in a dynamic environment where your organisational skills can shine? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Quality Officer to join their team and play a vital role in maintaining the highest standards of quality assurance. Your Tasks: As a Quality Officer, you will be the backbone of our quality assurance processes. Your responsibilities will include: • Providing QA support to internal departments, ensuring compliance with Good Distribution Practise (GDP) and organisational procedures. • Offering quality assurance advice to operational teams to enhance process compliance. • Initiating and maintaining change control, deviation, and Corrective and Preventative Action (CAPA) records, ensuring effectiveness in proposed activities. • Providing administrative support for scheduling suppliers, internal audits, and annual reviews within the QA framework. • Collating data for reports, investigations, key performance indicators (KPIs), and other quality metrics. • Participating in the self-inspection audit programme, assisting the QA management team as needed. • Preparing for client audits and regulatory inspections by organising documents and ensuring internal team readiness. • Supporting the Supplier Management process through verifications, audit actions, and surveys. • Aiding in the upkeep of the Quality Management System in alignment with GDP, ISO 9001, and ISO 13485 standards. • Building strong relationships with internal and external stakeholders related to QMS activities and non-compliance actions. • Ensuring compliance with QMS activities during client onboarding, including validation, SAP testing, and process walkthroughs. • Reporting KPIs to the Global QA team and supporting ongoing compliance with the Global Quality system. • Overseeing product quality, process safety, and complaint investigations. • Completing QA reviews on inbound packs, return documentation, and temperature data management, adhering to ALCOA principles. Your Profile: We are looking for someone who is organised, methodical, and adept at prioritising a busy workload. You should be comfortable liaising with stakeholders and customers at all levels. Key Qualifications: • Experience in quality administration, including managing busy mailboxes, document control, scheduling, and conducting audits. • Proficiency in supporting QMS activities: investigations, complaint management, gathering change control evidence, and compiling KPIs. • Knowledge of Good Distribution Practise (GDP), ISO 9001, and ISO 13485, along with familiarity with systems such as SAP, electronic QMS, and temperature monitoring portals. • Competency in Office applications (Word, Excel, Visio, Projects, etc.). • Previous experience in quality assurance within healthcare, medical devices, or pharmaceuticals is a plus, but not essential!