Radiology Booking Administrator

• To communicate with patients within the department and on the telephone. • Provide patients with information regarding their scans and in particular preparations they need to follow prior to appointment. • Liaise with other members of staff within the department. • Show empathy and tact at all times when dealing with the public. • Attend Mandatory Training sessions as required. • Follow the policies and procedures laid down within the Radiology Department and throughout theTrust. • Suggest improvements that could be made in a particular job role possibly saving time/money forthe department. • Accuracy and confidentiality are the most important responsibilities of the job role. • Input and retrieve patient details using the Trust wide PAS system and the RIS. • Interrogate and validate the departmental waiting lists to ensure that robust and accurate data isavailable to requestors. • Participate in the future upgrades of the radiology information system. • Support service improvement within the radiology department. • Monitor the efficiency of the booking system and suggest improvements. • Comment on policies and procedures. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached. Job description Job responsibilities • To communicate with patients within the department and on the telephone. • Provide patients with information regarding their scans and in particular preparations they need to follow prior to appointment. • Liaise with other members of staff within the department. • Show empathy and tact at all times when dealing with the public. • Attend Mandatory Training sessions as required. • Follow the policies and procedures laid down within the Radiology Department and throughout theTrust. • Suggest improvements that could be made in a particular job role possibly saving time/money forthe department. • Accuracy and confidentiality are the most important responsibilities of the job role. • Input and retrieve patient details using the Trust wide PAS system and the RIS. • Interrogate and validate the departmental waiting lists to ensure that robust and accurate data isavailable to requestors. • Participate in the future upgrades of the radiology information system. • Support service improvement within the radiology department. • Monitor the efficiency of the booking system and suggest improvements. • Comment on policies and procedures. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.