Service Coordinator

We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer-focused approach to repairs management. This is a full-time temporary 12-week contract ( with potential for extension) paying £15 per hour, working hybrid Monday–Friday, 9:00am–5:00pm in the Stratford Upon Avon area. The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels. Key Responsibilities of the Service Coordinator role: • Manage works orders and CRM task workflows • Liaise with customers and contractors to progress and resolve repairs • Process invoices, valuations, payment schedules and purchase orders • Monitor job progress, WIP levels and SLA performance • Support contractor performance monitoring and reporting • Respond to written and telephone enquiries and update systems accordingly Ideal Candidate for the Service Coordinator role: • Strong coordination and administration skills • Experience in repairs, property, housing or a similar coordination role • Confident using CRM systems and handling customer contact • Organised, proactive and able to manage multiple priorities For more Information on the role, please contact or on . Should your application be unsuccessful, your CV will be kept on file for future vacancies.