Reception Manager

Are you someone who thrives on creating exceptional customer experiences, enjoys building relationships, and takes pride in delivering a first-class workplace environment? We're looking for a confident and organised Reception Manager to become the face of a modern, vibrant workspace, ensuring members and visitors receive a welcoming and professional experience every day. About the candidate We're looking for someone who has experience in customer service, hospitality, front-of-house or workspace environments and is confident communicating with a wide range of people. Experience within serviced offices would be a strong advantage, but is not essential. You’ll be highly organised, able to manage multiple priorities in a fast-paced setting, and take a proactive, detail-oriented approach to your work. You’ll enjoy coordinating events and building relationships with local businesses and suppliers, while also being a strong team player who takes pride in maintaining high standards across the workplace. You’ll also be comfortable using office systems and supporting day-to-day building operations. Salary: £27,000 – £30,000 DOE Hours: Full-time Location: Manchester What you'll do • Deliver a welcoming and professional front-of-house experience for members and visitors. • Support new member onboarding, including access management, office setup and general administration. • Plan and coordinate engaging member events and build relationships with local partners. • Act as the first point of contact for building enquiries, resolving issues or escalating where appropriate. • Assist with office moves, workspace setups and meeting room arrangements. • Respond to meeting room and event space enquiries, helping maximise occupancy and revenue opportunities. • Carry out regular building checks to ensure high standards of cleanliness, presentation and maintenance. • Work closely with the wider team to identify improvements that enhance the overall customer experience. • Help create a welcoming, inclusive and community-focused environment for everyone using the building. Benefits • Opportunity to work within a modern and collaborative workspace. • Supportive and friendly team environment. • Ongoing training and development opportunities. • Regular social and community events. • Career progression opportunities within a growing business. If this sounds like your next opportunity, we'd love to hear from you—apply today!