Reception Manager

Reception Manager Windsor Up to £35,000 + Excellent Benefits We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area. This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence. The Role This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times. You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment. Key Responsibilities • Leading the daily Front Office operation • Delivering exceptional guest service standards • Training, coaching, and developing team members • Supporting departmental performance and upselling initiatives • Managing operational procedures and standards • Working closely with Housekeeping, Maintenance, and other departments • Supporting Duty Management responsibilities when required What We Are Looking For • Previous experience within a 4 or 5-star hotel Front Office environment • Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role • Experience using Opera PMS is highly advantageous • Strong leadership and communication skills • A hands-on and proactive management style If this sounds like it could be for you, we want to talk to you! Please do not delay and apply today!!!