Receptionist/Administrator

We are looking for a Receptionist/Administrator to join our friendly and supportive team. The Practice Old Hill are looking for a Receptionist/Administrator for 22.50 hours per week. Main Responsibilities: Key duties will include: • Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality. • Emailing, scanning and coding clinical correspondence. • Processing prescriptions requests. • Utilising other information systems to support efficient workflow processes. Ideal Candidate: Interested? What you will need to be considered: • Reception or customer care experience is essential as well as an excellent communicator both spoken and written. • Must have basic PC skills such as Word, Excel and email. • Able to work within processes, procedures and maintain confidently and data security. • Previous experience of working in the NHS is welcome but not essential. Package Description: What we can offer you as a Receptionist/Administrator: • Pay rates always above the national wage. • 27 days holiday a year as well as bank holidays minimum for full time staff. • NHS Pension scheme. • Apprenticeship opportunities. • Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services. Job description Job responsibilities We are looking for a Receptionist/Administrator to join our friendly and supportive team. The Practice Old Hill are looking for a Receptionist/Administrator for 22.50 hours per week. Main Responsibilities: Key duties will include: • Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality. • Emailing, scanning and coding clinical correspondence. • Processing prescriptions requests. • Utilising other information systems to support efficient workflow processes. Ideal Candidate: Interested? What you will need to be considered: • Reception or customer care experience is essential as well as an excellent communicator both spoken and written. • Must have basic PC skills such as Word, Excel and email. • Able to work within processes, procedures and maintain confidently and data security. • Previous experience of working in the NHS is welcome but not essential. Package Description: What we can offer you as a Receptionist/Administrator: • Pay rates always above the national wage. • 27 days holiday a year as well as bank holidays minimum for full time staff. • NHS Pension scheme. • Apprenticeship opportunities. • Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.