Receptionist (Maternity cover)

• Making/Amending appointments • Administer Visit requests • Giving out results • Deal with general enquiries and complaints • Deal with samples and documents brought in by patients • Contacting other healthcare providers • Register new patients and temporary residents • Greet and direct patients and visitors • Ensure outstanding queries are explained and handed over to next shift, as necessary • Respond to needs of doctors and nurses during surgery • Collect payments from patients for non-NHS services • Generate and dispatch surgery correspondence • Scan letters to patient notes • Attend Staff/Team Meetings and training when requested • Provide relief cover during periods of colleagues holiday/sickness Job description Job responsibilities • Making/Amending appointments • Administer Visit requests • Giving out results • Deal with general enquiries and complaints • Deal with samples and documents brought in by patients • Contacting other healthcare providers • Register new patients and temporary residents • Greet and direct patients and visitors • Ensure outstanding queries are explained and handed over to next shift, as necessary • Respond to needs of doctors and nurses during surgery • Collect payments from patients for non-NHS services • Generate and dispatch surgery correspondence • Scan letters to patient notes • Attend Staff/Team Meetings and training when requested • Provide relief cover during periods of colleagues holiday/sickness