Recovery Claims Handler

Hybrid working | Professional qualifications support | Clear career progression | Strong staff retention If you're an experienced Recovery Claims Handler looking for more than just another claims role, this opportunity offers the chance to join a growing FCA-regulated business where development, progression, and employee wellbeing are genuinely prioritised. You'll manage technical motor recovery claims while building your expertise within a supportive and well-established team. This role combines autonomy with strong team support, giving you ownership of your caseload while providing access to ongoing training, professional qualifications, and clear opportunities for career progression. It's an environment where technical claims experience is valued and recognised. Package & Benefits • Salary £25,000-£28,000 per annum, depending on experience. • Hybrid working and flexible working patterns. • Support with industry-relevant qualifications. • Clear career progression opportunities. • Increased annual leave entitlement with length of service. • Birthday day off and half-day off for seasonal shopping. • Holiday sell scheme and contributory pension scheme. • Free on-site parking and casual dress code. • Cycle to Work scheme and discounted sports and social activities. • Cash bonus scheme for exceptional performance. • Mental health and first-aid support on-site. About the Company You will be joining a well-established, FCA-regulated insurance business with a strong reputation for employee development, long-term career opportunities, and a collaborative working culture. The organisation continues to invest in its people while maintaining high standards of customer service and claims handling. Key Responsibilities • Manage a caseload of motor recovery claims from first notification through to settlement. • Negotiate with insurers, third parties, and legal representatives to achieve successful recovery outcomes. • Ensure claims are handled in line with FCA, FOS, GDPR, and internal compliance requirements. • Contribute to continuous improvement initiatives while supporting service levels and customer outcomes. About You • Previous experience handling motor recovery claims. • Strong negotiation and settlement experience within a claims environment. • Good understanding of FCA regulations and claims handling standards. If you're looking for a role where your technical claims expertise will be recognised and rewarded, we'd welcome a conversation. Even if your CV isn't fully up to date, we'd be happy to discuss the opportunity. Contact Fintelligent for more information or a confidential discussion. AW_FIN