Recruitment and Selection Officer

Are you a passionate, energetic, and adaptable professional ready to make a real impact? Our Client West Midlands Police are looking for a Recruiter who thrives in a fast-paced environment and is committed to delivering an exceptional candidate experience from start to finish. This is a pivotal role within our recruitment service for West Midlands Police, where your work will directly contribute to building a diverse, skilled, and future-ready workforce. As a Recruiter, you'll guide candidates through every stage of the journey, from application to onboarding. While also playing a key part in the broader recruitment process. Whether it's screening applications, coordinating interviews, supporting assessment centres, or engaging with candidates at pre-enrolment events, your role will be varied and rewarding. You'll collaborate closely with Line Managers across the force to identify and attract top talent for a wide range of roles. From bespoke campaigns for specialist positions to high-volume recruitment for uniformed posts, no two days are ever the same. Key Responsibilities • Proactively manage candidates through the pre-offer process and then onto their start date • Attend & manage a variety of recruitment & onboarding events • Respond to recruitment queries from candidates, hiring managers & stakeholders received through the portal, webchat and telephone • Updating all required systems to provide a clear audit of where the candidate is in the process including but not limited to Oracle HR & Recruitment. • Maintain an overview of your allocated campaign(s) to your Team Leader and colleagues. • Act as a point of contact and build influential candidate relationships during the onboarding process • Develop and maintain strong working relationships with internal stakeholders and customers • Promote our values and reputation • Deliver high level of quality of service at all times and against agreed service level agreements, governance, performance targets, audit controls, Force policy and statutory legislation. Skills, Knowledge and Experience Essential: • Proven experience in a position within a fast-paced high-volume environment • Experience of working in a transactional or customer service delivery environment and effectively dealing with customers' • Ability to prioritise high and conflicting demands effectively • Strong organisational skills with the ability to multi-task • Excellent written and verbal communication skills • Experience of using Microsoft applications • Strong decision-making and problem-solving skills • Experience of developing strong working relationships with a wide range of stakeholders • High accuracy levels in work with clear attention to detail • Confident in working collaboratively in a team as well as independently • Proactive and creative approach to work Desirable: • Experience of using applicant tracking systems, such as Oracle Recruiting Cloud. • An understanding of pre-employment checks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser