Rental controller

Rental Administrator Salary: £28,000 We are looking for a Rental Controller / Administrator to support and facilitate our truck & trailer hire operations, which includes curtain siders, box trailers, double deckers and more. Required Skills: • Must have a current driving license • A good telephone manner • Good attention to detail • Ability to work under pressure • The right “Can do” attitude • Must be a team player. • A good knowledge in IT Key Responsibilities • Answering phones and taking rental bookings • Making sure all compliance and rental agreements processed and sent to customers where applicable • Chasing and obtaining weekly rental purchase order numbers • Entering data on our internal billing platform ahead of accounts import • Processing de-hire damage and following customer SLA’s where applicable • Working closely with the rental team and reporting to the rental manager • To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a “ready to rent” approach is maintained at all times • Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis • Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner. • Prepare for all financial audits in a timely manner • Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections. • Daily completion/audit of the yard list and other yards (minimum once a week) • To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve • Sending compliance documents to customers upon request – ensure documents are checked and dated correctly before submission • Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager Reports Directly To: Group Operations Manager / Managing Director Salary: £28,000 Hours of work: Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays. Holiday: 20 days holiday plus all bank holidays. Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years). Apply Now