Resource & Recycling Officer

Salary: Competitive Hours: Monday-Friday, Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven individual Resource & Recycling Officer to join our Contract Management team based at Heathrow Airport. This is more than just a job, it’s an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Commercial Manager you will play a key role in driving our mission forward by delivering a Total Waste Management solution across Heathrow Airport by promoting effective waste segregation, providing training and engagement to on-site staff, and driving improvements in recycling performance. The role supports Heathrow's sustainability objectives by encouraging waste reduction, increasing recycling, and ensuring waste is managed in line with the waste hierarchy. What will you do • Support the Commercial Manager in delivering the Heathrow Airport contract, ensuring service performance meets agreed KPIs, SLAs, and customer expectations. • Build and maintain strong working relationships with Heathrow Airport stakeholders, including facilities management teams, cleaning contractors, retailers, and operational teams. • Promote best practice in waste management by delivering training, presentations, waste awareness sessions, facility tours, and waste audits. • Encourage correct waste segregation and recycling practices through regular engagement with site users, providing guidance and addressing non-compliance where required. • Monitor waste and recycling operations across the site, identifying opportunities to improve efficiency, increase recycling performance, and enhance service delivery. • Carry out inspections of waste storage areas, compactors, and internal and external waste containers, ensuring services comply with legislation, contractual requirements, and operational standards. • Produce accurate reports, performance data, and audit findings, highlighting trends, non-conformances, and recommendations for continuous improvement. • Work closely with the Transport Manager, Contract Supervisors, and operational teams to maintain service standards, resolve day-to-day issues, and identify opportunities for service development. • Respond promptly to customer enquiries and operational issues, ensuring they are managed professionally and effectively. • Assist with waste composition analysis and other hands-on operational activities to support service improvements. • Maintain a good understanding of waste legislation, industry best practice, and Grundon's services to • Drive airside vehicles when required (full training provided). • Support operational requirements by moving waste and recycling materials and carrying out minor repairs to waste containers, including replacing wheels, lids, and signage where necessary. Why you will like working here: • A supportive, inclusive, and fun team culture. • Designed to empower you to work where and how you thrive, balancing productivity with lifestyle. • Opportunities for career growth and development. • Competitive salary and great benefits. • A company that values your voice and ideas. About You • At least 2 years' experience in the waste, recycling, sustainability, or a related sector is desirable. • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, with experience using databases and business systems. • Strong analytical, problem-solving, and report-writing skills, with excellent attention to detail. • Confident communicator and presenter with excellent written and verbal communication skills. • Customer-focused, approachable, and adaptable, with the ability to manage competing priorities effectively. • Able to work effectively both as part of a collaborative team and independently, using initiative to achieve objectives. • Ability to obtain and maintain an airside security pass to work at Heathrow Airport (subject to successful security clearance). • Full UK driving license About Grundon? Grundon is the UK’s largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we’re committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry’s most respected names.