Job description
All staff at this organisation have a duty to
conform to the following:
Equality,
Diversity and Inclusion
A
good attitude and positive action towards Equality Diversity and Inclusion creates an environment where all individuals can achieve their full
potential. Creating such an environment is important for three reasons it
improves operational effectiveness, it is morally the right thing to do, and it
is required by law.
Patients
and their families have the right to be treated fairly and be routinely
involved in decisions about their treatment and care. They can expect to be
treated with dignity and respect and will not be discriminated against on any
grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex or sexual
orientation. Patients have a responsibility to treat other patients and our
staff with dignity and respect.
Staff
have the right to be treated fairly in recruitment and career progression.
Staff can expect to work in an environment where diversity is valued, and
equality of opportunity is promoted. Staff will not be discriminated against on
any grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex or sexual
orientation. Staff have a responsibility to ensure that they treat our patients
and their colleagues with dignity and respect.
Safety,
Health, Environment and Fire (SHEF)
The
organisation is committed to supporting and promoting opportunities for staff
to maintain their health, wellbeing and safety.
The
post-holder is to manage and assess risk within the areas of responsibility,
ensuring adequate measures are in place to protect staff and patients and
monitor work areas and practices to ensure they are safe and free from hazards
and conform to health, safety and security legislation, policies, procedures
and guidelines.
All
personnel have a duty to take reasonable care of health and safety at work for
themselves, their team and others and to cooperate with employers to ensure
compliance with health and safety requirements.
All
personnel are to comply with the:
Health and Safety at
Work Act 1974
Environmental
Protection Act 1990
Environment Act 1995
Fire Precautions
(workplace) Regulations 1999
Other
statutory legislation which may be brought to the post holders attention
Confidentiality
The
organisation is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information
relating to their health and other matters pertaining to their care. They do so
in confidence and have a right to expect all staff will respect their privacy
and maintain confidentiality at all times.
It
is essential that, if the legal requirements are to be met and the trust of our
patients is to be retained, all staff must protect patient information and
provide a confidential service.
Quality
and Continuous Improvement (CI)
To
preserve and improve the quality of this organisations outputs, all personnel
are required to think not only of what they do but how they achieve it. By
continually re-examining our processes, we will be able to develop and improve
the overall effectiveness of the way we work.
The
responsibility for this rests with everyone working within the organisation to
look for opportunities to improve quality and share good practice and to
discuss, highlight and work with the team to create opportunities to improve
patient care.
At
this organisation, we continually strive to improve work processes which
deliver healthcare with improved results across all areas of our service
provision. We promote a culture of continuous improvement where everyone
counts, and staff are permitted to make suggestions and contributions to
improve our service delivery and enhance patient care.
Staff
should interpret national strategies and policies into local implementation
strategies that are aligned to the values and culture of general practice. All
staff are to contribute to investigations and root cause analyses whilst
participating in serious incident investigations and multidisciplinary case
reviews.
Induction
We
will provide a full induction programme, and management will support you
throughout the process.
Learning
and development
The
effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and
competences to perform their role. All staff will be required to partake in,
and complete mandatory training as directed. It is an expectation for this
post-holder to assess their own learning needs and undertake learning as
appropriate.
The
post-holder will undertake mentorship for team members and disseminate learning
and information gained to other team members to share good practice and inform
others about current and future developments (e.g., courses and conferences).
The post-holder will provide an educational role to patients, carers, families
and colleagues in an environment that facilitates learning.
Collaborative
working
All
staff are to recognise the significance of collaborative working and understand
their own role and scope and identify how this may develop over time. Staff are
to prioritise their own workload and ensure effective time-management
strategies are embedded within the culture of the team.
Teamwork
is essential in multidisciplinary environments, and the post-holder is to work
as an effective and responsible team member, supporting others and exploring
the mechanisms to develop new ways of working and to work effectively with
others to clearly define values, direction and policies impacting upon care
delivery
Effective
communication is essential, and all staff must ensure they communicate in a
manner which enables the sharing of information in an appropriate manner. All
staff should delegate clearly and appropriately, adopting the principles of
safe practice and assessment of competence.
Managing
information
All
staff should use technology and appropriate software as an aid to management in
the planning, implementation and monitoring of care and presenting and
communicating information.
Data
should be reviewed and processed using accurate SNOMED codes to ensure easy and
accurate information retrieval for monitoring and audit processes.
Service
delivery
The
post-holder must adhere to the information contained within the organisations
policies and regional directives, ensuring protocols are adhered to at all
times.
Professional
conduct, uniforms and appearance
All
staff are required to dress appropriately for their role and in accordance with
the organisations Uniforms, Dress and Appearance Policy. All staff members are
to ensure that their conduct is commensurate with line management expectations
and practice protocol.
Leave
All
personnel are entitled to take leave. Line managers are to ensure all their
staff are afforded the opportunity to take leave each year and should be
encouraged to take all their leave entitlement.
Public
holidays will be calculated on a pro-rated basis dependent on the number of
hours worked.
The following are the core responsibilities of
the Salaried GP in delivering health services.
a.
The
delivery of highly effective medical care to the entitled population
b.
The
provision of services commensurate with the primary care contract
c.
To
clinically examine and assess patient needs from a physiological and
psychological perspective and plan clinical care accordingly referring patients
to other services/agencies in a timely manner, utilising Practice and any other
local guidelines
d.
Generic
prescribing adhering to local and national guidance
e.
Prioritise
health problems and intervene appropriately to assist the patient in complex,
urgent or emergency situations, including initiation of effective emergency
care
f.
Effective
management of long-term conditions
g.
To
support patients to adopt health promotion strategies that promote healthy
lifestyles and apply principles of self-care
h.
Processing
of administration in a timely manner, including referrals, repeat prescription
requests and other associated administrative tasks
i.
Review
medications following the appropriate policies, NICE/local clinical guidelines
and local care pathways
a.
Maintain
accurate clinical records in conjunction with good practice, policy and
guidance
b.
Work
collaboratively, accepting an equal share of the practice workload
c.
Adhere
to best practice recommended through clinical guidelines and the audit process
d.
Support
the delivery of anticipatory care plans
e.
Contribute
to the successful implementation of continuous improvement and quality
initiatives within the practice
f.
Attend
and contribute effectively to practice meetings as required
g.
Contribute
effective to the development and maintenance of the practice including clinical
governance and training
h.
Be
aware of your duties and responsibilities regarding current legislation and
adhere to practice policies and procedures on Safeguarding Adults and
Safeguarding Children
i.
Ensure
compliance with the appraisal process
j.
Prepare
and complete the revalidation process to remain fit to practice
k.
Commit
to self-learning and continuing professional development
l.
Review
and always adhere to practice protocols and policies
m.
Encourage
collaborative working, liaising with staff, promoting a
culture of continuous improvement
n.
To
be an integral part of the general practice team as well as supporting the
wider network
o.
There
may be, on occasion, a requirement to carry out other tasks, as commensurate with the role
Job description
Job responsibilities
All staff at this organisation have a duty to
conform to the following:
Equality,
Diversity and Inclusion
A
good attitude and positive action towards Equality Diversity and Inclusion creates an environment where all individuals can achieve their full
potential. Creating such an environment is important for three reasons it
improves operational effectiveness, it is morally the right thing to do, and it
is required by law.
Patients
and their families have the right to be treated fairly and be routinely
involved in decisions about their treatment and care. They can expect to be
treated with dignity and respect and will not be discriminated against on any
grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex or sexual
orientation. Patients have a responsibility to treat other patients and our
staff with dignity and respect.
Staff
have the right to be treated fairly in recruitment and career progression.
Staff can expect to work in an environment where diversity is valued, and
equality of opportunity is promoted. Staff will not be discriminated against on
any grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex or sexual
orientation. Staff have a responsibility to ensure that they treat our patients
and their colleagues with dignity and respect.
Safety,
Health, Environment and Fire (SHEF)
The
organisation is committed to supporting and promoting opportunities for staff
to maintain their health, wellbeing and safety.
The
post-holder is to manage and assess risk within the areas of responsibility,
ensuring adequate measures are in place to protect staff and patients and
monitor work areas and practices to ensure they are safe and free from hazards
and conform to health, safety and security legislation, policies, procedures
and guidelines.
All
personnel have a duty to take reasonable care of health and safety at work for
themselves, their team and others and to cooperate with employers to ensure
compliance with health and safety requirements.
All
personnel are to comply with the:
Health and Safety at
Work Act 1974
Environmental
Protection Act 1990
Environment Act 1995
Fire Precautions
(workplace) Regulations 1999
Other
statutory legislation which may be brought to the post holders attention
Confidentiality
The
organisation is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information
relating to their health and other matters pertaining to their care. They do so
in confidence and have a right to expect all staff will respect their privacy
and maintain confidentiality at all times.
It
is essential that, if the legal requirements are to be met and the trust of our
patients is to be retained, all staff must protect patient information and
provide a confidential service.
Quality
and Continuous Improvement (CI)
To
preserve and improve the quality of this organisations outputs, all personnel
are required to think not only of what they do but how they achieve it. By
continually re-examining our processes, we will be able to develop and improve
the overall effectiveness of the way we work.
The
responsibility for this rests with everyone working within the organisation to
look for opportunities to improve quality and share good practice and to
discuss, highlight and work with the team to create opportunities to improve
patient care.
At
this organisation, we continually strive to improve work processes which
deliver healthcare with improved results across all areas of our service
provision. We promote a culture of continuous improvement where everyone
counts, and staff are permitted to make suggestions and contributions to
improve our service delivery and enhance patient care.
Staff
should interpret national strategies and policies into local implementation
strategies that are aligned to the values and culture of general practice. All
staff are to contribute to investigations and root cause analyses whilst
participating in serious incident investigations and multidisciplinary case
reviews.
Induction
We
will provide a full induction programme, and management will support you
throughout the process.
Learning
and development
The
effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and
competences to perform their role. All staff will be required to partake in,
and complete mandatory training as directed. It is an expectation for this
post-holder to assess their own learning needs and undertake learning as
appropriate.
The
post-holder will undertake mentorship for team members and disseminate learning
and information gained to other team members to share good practice and inform
others about current and future developments (e.g., courses and conferences).
The post-holder will provide an educational role to patients, carers, families
and colleagues in an environment that facilitates learning.
Collaborative
working
All
staff are to recognise the significance of collaborative working and understand
their own role and scope and identify how this may develop over time. Staff are
to prioritise their own workload and ensure effective time-management
strategies are embedded within the culture of the team.
Teamwork
is essential in multidisciplinary environments, and the post-holder is to work
as an effective and responsible team member, supporting others and exploring
the mechanisms to develop new ways of working and to work effectively with
others to clearly define values, direction and policies impacting upon care
delivery
Effective
communication is essential, and all staff must ensure they communicate in a
manner which enables the sharing of information in an appropriate manner. All
staff should delegate clearly and appropriately, adopting the principles of
safe practice and assessment of competence.
Managing
information
All
staff should use technology and appropriate software as an aid to management in
the planning, implementation and monitoring of care and presenting and
communicating information.
Data
should be reviewed and processed using accurate SNOMED codes to ensure easy and
accurate information retrieval for monitoring and audit processes.
Service
delivery
The
post-holder must adhere to the information contained within the organisations
policies and regional directives, ensuring protocols are adhered to at all
times.
Professional
conduct, uniforms and appearance
All
staff are required to dress appropriately for their role and in accordance with
the organisations Uniforms, Dress and Appearance Policy. All staff members are
to ensure that their conduct is commensurate with line management expectations
and practice protocol.
Leave
All
personnel are entitled to take leave. Line managers are to ensure all their
staff are afforded the opportunity to take leave each year and should be
encouraged to take all their leave entitlement.
Public
holidays will be calculated on a pro-rated basis dependent on the number of
hours worked.
The following are the core responsibilities of
the Salaried GP in delivering health services.
a.
The
delivery of highly effective medical care to the entitled population
b.
The
provision of services commensurate with the primary care contract
c.
To
clinically examine and assess patient needs from a physiological and
psychological perspective and plan clinical care accordingly referring patients
to other services/agencies in a timely manner, utilising Practice and any other
local guidelines
d.
Generic
prescribing adhering to local and national guidance
e.
Prioritise
health problems and intervene appropriately to assist the patient in complex,
urgent or emergency situations, including initiation of effective emergency
care
f.
Effective
management of long-term conditions
g.
To
support patients to adopt health promotion strategies that promote healthy
lifestyles and apply principles of self-care
h.
Processing
of administration in a timely manner, including referrals, repeat prescription
requests and other associated administrative tasks
i.
Review
medications following the appropriate policies, NICE/local clinical guidelines
and local care pathways
a.
Maintain
accurate clinical records in conjunction with good practice, policy and
guidance
b.
Work
collaboratively, accepting an equal share of the practice workload
c.
Adhere
to best practice recommended through clinical guidelines and the audit process
d.
Support
the delivery of anticipatory care plans
e.
Contribute
to the successful implementation of continuous improvement and quality
initiatives within the practice
f.
Attend
and contribute effectively to practice meetings as required
g.
Contribute
effective to the development and maintenance of the practice including clinical
governance and training
h.
Be
aware of your duties and responsibilities regarding current legislation and
adhere to practice policies and procedures on Safeguarding Adults and
Safeguarding Children
i.
Ensure
compliance with the appraisal process
j.
Prepare
and complete the revalidation process to remain fit to practice
k.
Commit
to self-learning and continuing professional development
l.
Review
and always adhere to practice protocols and policies
m.
Encourage
collaborative working, liaising with staff, promoting a
culture of continuous improvement
n.
To
be an integral part of the general practice team as well as supporting the
wider network
o.
There
may be, on occasion, a requirement to carry out other tasks, as commensurate with the role