Sales Administrator

A fantastic opportunity has arisen for an ambitious and customer-focused Sales Administrator/ Internal Sales Admin to join a growing, market-leading organisation based in Chesterfield. Due to continued expansion and investment, the business is looking to strengthen its commercial team with an individual who enjoys building relationships, identifying opportunities and delivering exceptional customer service. Working from modern offices with onsite parking, this role offers a blend of sales, account management and customer support responsibilities, alongside excellent earning potential through a monthly bonus scheme. KEY VACANCY INFORMATION Chesterfield Location Permanent £28,000 + Monthly Bonus (£150-£300+ per month) Full time Monday to Friday hours Office based with potential for one day working from home after training. Key Responsibilities • Proactively manage and develop relationships with an existing customer base • Process customer sales orders , produce customer order quotes • Identify opportunities to increase revenue through cross-selling and upselling additional products and services (not sales targetted though) • Contact customers via telephone and email to generate order opportunities and secure orders. • Prepare and follow up on customer quotations, converting enquiries into revenue wherever possible. • Process customer orders accurately and ensure smooth progression through to fulfilment. • Monitor open orders and delivery schedules, communicating updates and managing customer expectations. • Investigate and resolve customer queries, ensuring a positive customer experience at all times. • Work closely with external sales colleagues and wider teams to maximise account growth. • Analyse customer purchasing trends and recommend solutions that add value. • Maintain accurate records within internal systems and CRM platforms. • Provide feedback on market trends, competitor activity and customer requirements. What We're Looking For • Previous experience within an internal sales order processing, sales support, account management or customer service environment. • A proven ability to build strong customer relationships and identify commercial opportunities. • Confident communication skills, both written and verbal. • Strong organisational skills with the ability to manage multiple priorities. • Excellent attention to detail and accuracy. • Comfortable using Microsoft Office and CRM systems. • A proactive, solutions-focused approach with a desire to deliver excellent service. • Ability to work independently whilst contributing positively to a collaborative team environment. What's on Offer? • £28,000 basic salary • Monthly bonus scheme (£150-£300+ per month) • Permanent, full-time position • Hybrid working model following training (1 day per week from home) • Modern office environment • Free onsite parking • Clear opportunities for development and progression • Supportive and collaborative team culture • Joining a growing business during an exciting period of expansion If you're an experienced sales professional looking to join a successful organisation where your contribution is recognised and rewarded, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk