Sales Administrator

An established apparel company in the Dukinfield area are searching for an experienced Customer Service Advisor / Sales Administrator to join them on a permanent basis. Role: Customer Service Advisor / Sales Administrator Salary: £25,000 Location: Dukinfield Hours: Mon-Thurs 08:45 - 17:00, Fri 08:45 - 15:45 Start date: ASAP Key Responsibilities: • Answer inbound calls and provide professional, courteous assistance to customers. • Manage customer expectations and deliver outstanding service. • Take customer orders via phone and accurately process them using the SAGE system. • Process internet orders and maintain the website tracking system. • Raise and progress internal manufacturing orders. • Raise and progress external product orders to fulfil customer requirements. • Respond promptly and appropriately to customer queries, ensuring satisfaction with the outcome. Candidate Requirements • Positive, forward-thinking attitude with the ability to work independently. • Excellent telephone manner and strong communication skills. • Ability to work effectively as part of a team. • Strong time management and punctuality. • Demonstrated pride in representing the company and commitment to delivering exceptional customer service.