Sales Analyst

Are you an analytical and customer-focused professional looking for your next challenge? EAC are recruiting for a Sales Analyst to join a successful and growing business, supporting key customer accounts through data analysis, order management, and exceptional service delivery. Working closely with customers, suppliers and internal teams, you'll play a key role in ensuring the smooth running of the supply chain, identifying commercial opportunities, and delivering an outstanding customer experience. • Salary of £32,000 Key Responsibilities • Analyse sales performance, market trends and customer behaviour to identify opportunities for growth and highlight potential risks. • Manage the end-to-end customer order process, ensuring orders are fulfilled accurately, delivered on time, and meet customer requirements. • Maintain accurate account information and produce regular reports to support commercial decision-making. • Build and maintain strong working relationships with customers, suppliers and internal departments. • Monitor supply chain performance and communicate any issues that may impact customer deliveries. • Support the sales team by analysing sales performance and product trends, providing meaningful commercial insights. • Ensure account administration is completed accurately, maintaining high standards of data integrity. • Identify opportunities to improve processes, enhance efficiency and support continuous improvement initiatives. • Resolve customer queries and supply chain issues in a proactive and professional manner. The Ideal Sales Analyst: • Previous experience in a Key Account, Customer Operations or Commercial Analyst role. • Strong analytical skills with the ability to interpret data and produce meaningful reports. • Excellent organisational skills with the ability to manage multiple priorities. • A customer-focused approach with outstanding communication and relationship-building skills. • High attention to detail and excellent administration skills. • Strong problem-solving abilities with a proactive mindset. • Confidence using Microsoft Excel and other business systems. • The ability to work effectively within a fast-paced commercial environment.