Sales Executive

We are looking for a proactive and customer-focused Sales Executive to join our growing team. This is a fantastic opportunity for a commercially minded individual who thrives in a fast-paced environment and enjoys managing the full sales cycle—from enquiry through to delivery and aftercare. You will play a key role in converting inbound leads into sales, providing expert advice to customers, and coordinating closely with internal teams to ensure projects are delivered successfully. Key Responsibilities • Respond to customer enquiries generated via social media, Google Ads, and referrals • Engage with customers to understand requirements and provide tailored product advice • Convert enquiries into confirmed sales orders • Prepare quotations, process orders, and clarify scope for production and delivery • Coordinate with Production and Project teams to meet project timelines • Liaise with Logistics to ensure deliveries meet customer expectations • Manage customer concerns and complaints, resolving issues effectively and identifying improvements • Maintain accurate records within the CRM system, ensuring all activity is logged • Collaborate with Marketing to support campaigns and business development initiatives • Gather customer feedback and provide ongoing aftercare support • Assist in resolving project challenges under the guidance of the Brand Director Key Skills & Competencies • Sales & Commercial Awareness – Proven ability to achieve targets through consultative selling and relationship building • Customer Focus – Strong commitment to delivering excellent customer service • Communication Skills – Confident in engaging with a range of stakeholders • Organisation – Able to manage multiple tasks with attention to detail • Problem Solving – Proactive approach to resolving issues and improving processes • Project Coordination – Experience supporting delivery from order through to completion • Teamwork – Collaborative and supportive team player • IT Systems – Comfortable using CRM systems and business tools • Compliance & Process – Strong understanding of following procedures and best practice What We’re Looking For • Previous experience in a sales or customer-facing role • Excellent interpersonal and communication skills • A proactive, solutions-focused mindset • Ability to manage multiple priorities in a fast-paced environment • Strong administrative and organisational skills What’s in it for You? • Competitive salary with bonus potential • Opportunity to grow within a supportive and ambitious team • Varied and engaging role with full involvement in the sales process • Ongoing training and development