Job description
We are recruiting a Sales & Marketing Administrator to join a busy and growing team in Wetherby. You will work alongside a full time Sales & Marketing Assistant, supporting the management team, sales team, and day to day office operations.
This role offers a mix of administrative, sales, and marketing responsibilities, making it ideal for someone organised, proactive, and looking for variety in their workday.
Key Responsibilities:
• Accurately process customer orders, raise invoices and credit notes, and liaise with clients to ensure timely payment.
• Provide telephone and digital support to customers, guide them through ordering processes, and offer assistance as needed.
• Monitor stock levels, coordinate with suppliers, and manage import/export logistics.
• Organise travel and accommodation for staff and customers, support events and meetings, assist in the creation of marketing materials, maintain marketing resources, and support digital marketing campaigns.
• Minute taking, diary management, database maintenance, expense reporting, proofreading documents, organising meetings, and general office duties.
• Assist the sales team with email campaigns, lead generation, and administrative tasks.
• Support various projects as required to meet business objectives.
Qualifications & Skills:
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong customer service and communication skills
• Highly organised, able to meet deadlines, and detail oriented
• Experience with order management systems advantageous
• Excellent time management and ability to prioritise multiple tasks
Personal Qualities:
• Trustworthy and able to work independently
• Collaborative and communicative at all levels
• Proactive, self-motivated, and solution-oriented
• Empathetic, analytical, and takes ownership of tasks