Sales Team Leader

Sales Team Leader | £35,000 - £38,000 | Colchester, Essex My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture. Responsibilities • Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team • Drive a sales first mindset, encouraging increased customer engagement and commercial growth • Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team • Monitor team performance, identifying opportunities for improvement and addressing any operational challenges • Act as the first point of contact for team support and escalations when required • Promote high standards of customer service, communication, and professionalism • Encourage improvements in call answer rates, email response times, and overall customer experience • Support KPI tracking, reporting, and the achievement of team and business objectives Skills • Previous experience within an internal sales, customer service, or commercial office environment • Experience leading, supervising, or supporting a team, either formally or informally • Strong organisational skills with the ability to manage workloads and competing priorities • Confident communicator with the ability to motivate and influence others • Proactive and solutions focused approach to problem solving Package • £35,000 - £38,000 basic salary (dependent on experience) • Opportunities for career progression and professional development • Staff discounts and additional company benefits • Free on site parking • Supportive and collaborative working environment