Senior Block Manager

Job Title: Senior Block Manager Location: Barnt Green, Birmingham Salary: £40,000 – £45,000 + commission Experience Required: Minimum 2 years’ relevant experience Job Type: Full-time, Permanent Our client, a highly regarded independent estate agency, is seeking a dynamic and proactive Senior Block Manager to join their team. The ideal candidate will have strong organizational skills, a customer-focused approach, and the ability to manage multiple priorities effectively. Responsibilities: • Manage a portfolio of residential blocks, ensuring high standards of service delivery • Conduct regular property inspections and ensure compliance with health & safety regulations • Oversee maintenance and repairs, ensuring issues are resolved promptly • Build and maintain strong relationships with leaseholders, tenants, and contractors • Prepare and manage service charge budgets and oversee financial performance • Handle Section 20 consultations and leasehold-related matters • Liaise with accountants on year-end accounts and financial reporting • Chair AGMs and client meetings • Ensure timely renewal of insurance policies and management agreements The Ideal Candidate: • Minimum 2 years’ experience in block management (essential) • Strong administrative skills with excellent attention to detail • Proven ability to manage multiple tasks and priorities effectively • Excellent communication and interpersonal skills • Good knowledge of building maintenance and construction • Understanding of property legislation, including fire and safety regulations • Proactive, solution-focused, and committed to delivering excellent customer service • Professional qualification preferred (e.g. Associate Member of The Property Institute or similar) Benefits • Company pension • On-site parking Working Hours: Monday – Friday, 9:00am – 5:30pm, plus 1 in 3 Saturdays