Job description
Why you should join our Team Leeds Children’s Hospital covers 27 medical and surgical specialties and is one of the largest specialist children's hospitals in the country. We have over 20 inpatient wards, employ over 800 nurses and last year held over 170,000 outpatient appointments and treated over 25,000 surgical patients both electively/non-electively.
What you will bring to the role - In managing diaries for the clinical team the post holder will be expected to co-ordinate the cancellation or alternative provision of outpatient activity ensuring the communication meets Trust Targets where appropriate and escalating to the PSC/Business Manager in cases where the cancellation of clinical activity may prevent national targets from being met.
- Managing and prioritising departmental workload on a day-to-day basis.
- On a regular basis to review relevant waiting time reports (e.g. 18-week reports) for the Consultants responsible for ensuring in all cases that the next steps for the patient are identified and booked. Where this is not possible to liaise with the Business Manager/PSC for appropriate action to be undertaken.
- To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: liaising with the relevant MDT teams about fast track patients and escalating clinically urgent patients to the relevant staff groups for action where required).
-Ensuring all phone calls are answered within the department during core office hours
- Opening and dealing with departmental post and allocating resulting work to appropriate staff.
- Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the assistant PSC/PSC, in order to met 5-day turnaround standard.
- Providing PSC/Business Manager and Consultant staff with relevant information relating to administrative service.
- Take minutes at secretarial staff meetings and attending other administrative meetings as required.
- Audio typing and issuing of medical documents within the Trusts 5-day target
- PA/Administrative Support (non-clinical) to Consultant/Clinical Team
- Provide administrative support to Clinical Nurse Specialists where appropriate.
- Support clinicians with their teaching and research portfolios by organising regular meetings with trainees, supporting in the writing of research materials and organising meetings and conferences as and when required. This includes but isn't limited to providing support to academic, educational, research and supervisory roles.
- Taking phone calls and covering departmental phones when required
- Deal directly with patient enquiries on behalf of consultant/clinical team
- Co-ordination of annual leave for consultants, liaising with the Business Manager for approval and then completing the necessary documentation to organise the cancellation of outpatient activity as required.
- Administration duties to support departmental clinical audit and clinical governance where required, such as the collation of information for reports.
- Diary management for consultant staff including organising meetings, preparing meeting paperwork and taking minutes as required.
- Organising travel arrangements for consultant staff
- Other general administrative duties that may be required to fulfil the role
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Job description
Job responsibilities
Why you should join our Team Leeds Children’s Hospital covers 27 medical and surgical specialties and is one of the largest specialist children's hospitals in the country. We have over 20 inpatient wards, employ over 800 nurses and last year held over 170,000 outpatient appointments and treated over 25,000 surgical patients both electively/non-electively.
What you will bring to the role - In managing diaries for the clinical team the post holder will be expected to co-ordinate the cancellation or alternative provision of outpatient activity ensuring the communication meets Trust Targets where appropriate and escalating to the PSC/Business Manager in cases where the cancellation of clinical activity may prevent national targets from being met.
- Managing and prioritising departmental workload on a day-to-day basis.
- On a regular basis to review relevant waiting time reports (e.g. 18-week reports) for the Consultants responsible for ensuring in all cases that the next steps for the patient are identified and booked. Where this is not possible to liaise with the Business Manager/PSC for appropriate action to be undertaken.
- To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: liaising with the relevant MDT teams about fast track patients and escalating clinically urgent patients to the relevant staff groups for action where required).
-Ensuring all phone calls are answered within the department during core office hours
- Opening and dealing with departmental post and allocating resulting work to appropriate staff.
- Monitoring turnaround times for clinical correspondence and taking corrective action as required, in conjunction with the assistant PSC/PSC, in order to met 5-day turnaround standard.
- Providing PSC/Business Manager and Consultant staff with relevant information relating to administrative service.
- Take minutes at secretarial staff meetings and attending other administrative meetings as required.
- Audio typing and issuing of medical documents within the Trusts 5-day target
- PA/Administrative Support (non-clinical) to Consultant/Clinical Team
- Provide administrative support to Clinical Nurse Specialists where appropriate.
- Support clinicians with their teaching and research portfolios by organising regular meetings with trainees, supporting in the writing of research materials and organising meetings and conferences as and when required. This includes but isn't limited to providing support to academic, educational, research and supervisory roles.
- Taking phone calls and covering departmental phones when required
- Deal directly with patient enquiries on behalf of consultant/clinical team
- Co-ordination of annual leave for consultants, liaising with the Business Manager for approval and then completing the necessary documentation to organise the cancellation of outpatient activity as required.
- Administration duties to support departmental clinical audit and clinical governance where required, such as the collation of information for reports.
- Diary management for consultant staff including organising meetings, preparing meeting paperwork and taking minutes as required.
- Organising travel arrangements for consultant staff
- Other general administrative duties that may be required to fulfil the role
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.