Senior Office Administrator - Bridgend

Xeinadin - Top 20 Accountancy Firm - UK & Ireland Role: Senior Office Administrator Location: Bridgend Who Are We? Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate in collaboratively, combining collective expertise to maximise potential. About the Role: Join our team as a Senior Office Administrator! This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group. Key Responsibilities: • Manage phone calls, ensuring professional and timely responses. • Chase clients for required books and records to meet deadlines. • Oversee scanning, filing, and organisation of documents. • Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines. • Finalise and distribute accounts and personal tax packs to clients for approval. • Assist the Hub Credit Controller in resolving debtor queries. • Process invoices, write-offs, and WIP adjustments. • Apply for HMRC and Companies House authentication codes. • Allocate disbursements to clients and manage payments over the phone. • Process and reconcile office petty cash and handle cheque payments. • Schedule client appointments and coordinate the safe return of books and records. • Maintain an inventory of IT equipment, including laptops, issued to team members. • Order office supplies and manage stationery stock. • Provide project support to the Area Practice Manager as required. Key Requirements: • Proven experience in administration and a fast-paced environment • Very high level of attention to detail and accuracy • Proficient with Microsoft Excel, Word, Outlook etc. • Excellent time management skills - handling multiple and varied deadlines concurrently • Must be able to meet administrative deadlines Additional Requirements: • Be able to work independently as well as part of a team • Organised, proactive, reliable and self-motivated • Confident communicator with personnel at all levels within the business, both written and verbal What We Offer: Joining our team comes with a range of benefits, including: • A collaborative and supportive work environment. • Opportunities for professional development and career progression. • The chance to make a meaningful impact within a growing organisation. • Competitive salary, plus a benefits package Join Our Team: Ready to take the next step in your career? Don't miss out – apply now and become a valued member of our team!