Senior ServiceNow Engineer- VP

An established global organisation is looking for an experienced Senior ServiceNow GRC Engineer to join its technology team. This is a hands-on engineering role focused on the design, implementation, enhancement, and support of ServiceNow Governance, Risk & Compliance (GRC) solutions. Working closely with platform leadership and technical stakeholders, you will play a key role in developing and optimising ServiceNow capabilities across Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM). Key Responsibilities • Act as a Subject Matter Expert (SME) for the ServiceNow platform, with a particular focus on GRC and IRM modules. • Design, develop, and support complex ServiceNow solutions aligned with business and regulatory requirements. • Translate business requirements into scalable technical solutions, leveraging automation and integration opportunities. • Manage the technical delivery of platform enhancements, upgrades, and integrations. • Review, estimate, and prioritise incoming development requests and enhancement initiatives. • Ensure solutions align with ServiceNow best practices and maintain platform health and stability. • Provide technical governance and oversight for platform changes and developments. • Support testing and deployment activities for platform upgrades and releases. • Identify opportunities to improve operational efficiency through automation and process optimisation. • Develop and maintain technical documentation, procedures, and training materials. • Collaborate with global stakeholders to share best practices and drive continuous improvement. • Provide guidance and mentorship to junior engineers and offshore resources. Skills & ExperienceEssential • 5+ years' experience implementing and supporting ServiceNow solutions. • Strong experience with ServiceNow GRC / Integrated Risk Management (IRM). • Hands-on experience designing and developing ServiceNow workflows, automations, and integrations. • Strong understanding of governance, risk, and compliance processes. • Experience managing platform upgrades, enhancements, and technical governance. • Excellent troubleshooting and root cause analysis skills. • Strong stakeholder management and communication skills. • Experience working within highly regulated environments. Desirable • Experience with Business Continuity Management (BCM) and Third-Party Risk Management (TPRM). • Knowledge of regulatory frameworks and operational resilience requirements. • Familiarity with DORA and related compliance standards. • Understanding of ITIL, COBIT, or similar governance frameworks. • Experience within financial services, insurance, or other regulated sectors. Qualifications • Degree in Information Technology, Computer Science, Engineering, or a related discipline. • Current ServiceNow certifications. • Relevant industry certifications would be advantageous. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates