Service Advisor

We are currently recruiting on behalf of a reputable main dealership in Carlisle, Cumbria for a Service Advisor. This opportunity is ideal for experienced Service Advisors seeking to progress their career within a well-established automotive business that values quality service and customer satisfaction. Service Advisor vacancy in Carlisle offers a competitive remuneration package, excellent training, and clear opportunities for professional development. Benefits of the Service Advisor role: • Competitive basic salary up to £28,125, with an OTE of £33,000 • Performance-based bonuses • Salary based on a 40-hour week; flexible working options may be available • Generous holiday allowance exceeding industry standards • Pension scheme with employer contributions • Access to high-level customer service training • Career progression opportunities including professional qualifications • Supportive team environment with strong management backing • Employee discounts on products and services Duties expected of the Service Advisor include: • Interpreting customer concerns and liaising with technicians • Greeting customers and booking service appointments • Estimating repair times and costs accurately • Handling customer enquiries and complaints effectively • Tracking vehicle progress through the workshop • Providing exceptional customer service to ensure satisfaction • Communicating efficiently with the workshop team and customers Individual requirements for the Service Advisor role: • Previous experience as a Service Advisor within a main dealership setting • Excellent communication and organisational skills • Ability to work effectively under pressure and meet deadlines • Knowledge of automotive systems and workshop processes • Professional attitude with a customer-focused approach • Willingness to contribute to team success and company growth If you are an ambitious Service Advisor eager to join a forward-thinking dealership that recognises and rewards dedication, we would like to hear from you. Contact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Carlisle and Cumbria, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.