Service Advisor

Service Advisor – ReadingSalary: £30,000 Basic | OTE: £38,000+ Location: Reading Hours: Monday to Friday The OpportunityAn excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential. Key Responsibilities • Acting as the main point of contact for customers throughout the service and repair process. • Booking vehicles into the workshop for servicing, maintenance, and repair work. • Providing accurate updates on vehicle progress and managing customer expectations. • Preparing job cards and ensuring all required information is recorded accurately. • Liaising closely with the workshop team to ensure work is completed efficiently. • Upselling additional products and services where appropriate. • Handling customer queries and resolving any issues professionally. • Ensuring all administration is completed accurately and in line with company procedures. Requirements • Previous experience as a Service Advisor within the motor trade is preferred. • Excellent customer service and communication skills. • Strong organisational and administrative abilities. • Ability to work effectively in a fast-paced environment. • Confident using dealership management systems and computer software. • Full UK driving licence. What's on Offer • £30,000 basic salary. • £38,000+ OTE. • Monday to Friday working pattern – no weekends. • Supportive and professional working environment. • Ongoing training and career development opportunities.