Service Advisor

Service Advisor Location: Salisbury Salary: £30,000 – £38,000 (depending on experience) Job Description Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy and successful dealership in Salisbury. This is an excellent opportunity for someone with strong customer service skills and a background within the motor trade to develop their career within a professional and supportive environment. Key Responsibilities • Acting as the first point of contact for customers bringing their vehicles in for service and repair. • Booking vehicles into the workshop and managing the service schedule. • Liaising with customers throughout the day, providing updates on vehicle progress and any additional work required. • Upselling additional products and services where appropriate. • Preparing job cards, invoices, and associated paperwork. • Working closely with the workshop team to ensure efficient workflow and customer satisfaction. • Delivering excellent customer service at all times and maintaining strong customer relationships. Requirements • Previous experience as a Service Advisor within the motor trade is preferred. • Excellent communication and customer service skills. • Ability to work in a fast-paced environment. • Strong organisational and administrative skills. • A professional and positive attitude. • Full UK driving licence. Benefits • Competitive salary package (£30,000 – £38,000 depending on experience) • Opportunity to work within a well-established dealership • Ongoing training and career progression • Supportive team environment