Service Delivery Manager - Outpatients department

Main duties of the job The post holder will support the Outpatient & Administration Service Manager in the day-to-day operational leadership of the Outpatient Department, it’s operational processes and systems, as well as any other improvement and development projects as part of general modernisation of the service. The postholder will have line management responsibility for administration staff including Outpatient Appointment Team Leads, Outpatient appointment booking staff, and support the Service manager with line management of the OAD Data quality lead, and systems/information lead Services that are split across the departments as listed below. • Outpatient Appointments Department • Fast track • Reception Services This role will involve traveling to PAHT sites at least once a month Detailed job description and main responsibilities Please see attached JD for full details. Job description Job responsibilities Main duties of the job The post holder will support the Outpatient & Administration Service Manager in the day-to-day operational leadership of the Outpatient Department, it’s operational processes and systems, as well as any other improvement and development projects as part of general modernisation of the service. The postholder will have line management responsibility for administration staff including Outpatient Appointment Team Leads, Outpatient appointment booking staff, and support the Service manager with line management of the OAD Data quality lead, and systems/information lead Services that are split across the departments as listed below. • Outpatient Appointments Department • Fast track • Reception Services This role will involve traveling to PAHT sites at least once a month Detailed job description and main responsibilities Please see attached JD for full details.