Service Manager

The Service Manager will oversee the operational delivery of services within an organisation, ensuring efficient processes and high-quality outcomes. Based in Edinburgh, this role requires a proactive approach to managing teams and resources effectively. Client Details This organisation dedicated to delivering impactful services and support within its community. As a medium-sized organisation, it focuses on fostering innovation and maintaining excellence in service delivery Description • Manage the day-to-day operations of services, ensuring quality standards are met. • Lead and support teams to achieve organisational goals and objectives. • Develop and implement operational strategies to improve service delivery. • Monitor budgets and allocate resources effectively to meet organisational needs. • Ensure compliance with relevant regulations and policies. • Collaborate with stakeholders to enhance service offerings and address community needs. • Analyse performance data to identify areas for improvement and implement solutions. • Prepare and present reports to senior management and trustees as required. Profile A successful Service Manager should have: • A background in managing operational services • Experience leading teams and driving organisational performance. • Knowledge of regulatory and compliance requirements relevant to the industry. • Strong analytical skills and the ability to interpret performance data effectively. • Excellent communication and stakeholder management skills. • Proficiency in planning and resource allocation to meet operational objectives Job Offer • Competitive salary up to £42,000 • Permanent contract offering job security and stability. • Opportunities to make a meaningful impact within the not-for-profit sector. • A supportive and collaborative working environment in Edinburgh. • Potential for professional growth and development within the role.