Service Technician

Your Company: NET Recruit are delighted to be partnering with a globally recognised engineering and climate solutions organisation who are seeking a Service Technician to join their team in a full-time, permanent capacity. This is a field-based position covering Hampshire region, providing an excellent opportunity to join a market-leading business renowned for its commitment to innovation, technical excellence and customer service. This organisation has established a strong reputation for delivering industry-leading HVAC and climate control solutions across a broad range of commercial and industrial sectors. With continued investment in technology, people and customer experience, they are looking to appoint a skilled Service Technician to support their growing customer base while maintaining the highest standards of service delivery. The successful candidate will become part of a highly experienced engineering team, providing technical expertise across planned maintenance, reactive service work and commissioning activities while building lasting relationships with customers throughout the region. Your Roles and Responsibilities: While in this position your duties may include but will not be limited to: • Carrying out planned preventative maintenance (PPM) on a range of HVAC and climate control equipment across customer sites • Diagnosing and repairing mechanical and electrical faults efficiently, ensuring equipment is returned to full operational performance • Attending customer breakdowns, warranty visits, commissioning projects and equipment hire installations as required • Building and maintaining strong customer relationships by providing a professional, knowledgeable and customer-focused service • Working closely with service desk, operations and sales teams to ensure excellent communication and a seamless customer experience • Utilising diagnostic software, engineering drawings and technical documentation to identify faults and carry out repairs • Completing service reports, maintenance records and work order documentation accurately and within agreed timescales • Communicating effectively with supervisors, service managers and fellow engineers to provide updates and support continuous improvement initiatives • Ensuring all work is completed in accordance with company health and safety procedures and engineering standards • Participating in a planned standby and call-out rota, including evenings, weekends and bank holidays where required What You Will Need to Apply: The ideal candidate for this role will have previous experience working as a Service Technician, Field Service Engineer or within a similar customer-facing engineering position, ideally supporting HVAC, refrigeration or climate control equipment. Applicants should possess strong fault-finding and diagnostic skills across both mechanical and electrical systems, alongside the ability to work independently and manage their own workload effectively while delivering exceptional customer service. Candidates should hold the appropriate industry qualifications, including a valid F-Gas certification, and demonstrate confidence using diagnostic software, engineering schematics and a range of hand and power tools. Previous experience within manufacturing, industrial or commercial environments would be advantageous. Excellent communication and interpersonal skills will be essential, with the ability to build trusted relationships with customers while collaborating effectively with colleagues across service, sales and operations functions. The successful individual will be proactive, self-motivated and solutions-focused, with a strong commitment to delivering high-quality workmanship and outstanding customer experiences. Applicants must hold a full UK driving licence and be willing to participate in a planned standby and call-out rota. What You Will Get in Return: For the successful candidate, a highly competitive salary will be offered, dependent upon experience, alongside a comprehensive benefits package and a fully expensed company vehicle. This role presents an excellent opportunity to join a globally recognised organisation that continues to invest in cutting-edge technologies, employee development and customer excellence. The successful candidate will benefit from ongoing technical training, exposure to market-leading equipment and genuine long-term career progression opportunities within a collaborative and supportive engineering environment. Joining an organisation committed to innovation and operational excellence, you will play a key role in delivering critical engineering services while developing your expertise within a business that values its people and supports continuous professional growth. To enquire further about this exciting position, please reach out to: Christina Smith – Senior Talent Acquisition Specialist M: E: