Shift Manager

Who we are We’re Müller UK & Ireland, a family-run dairy business and we’re experts at what we do. Dairy is a key part of a healthy and balanced diet and we’re super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that’s fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we’re processing enough milk to make 66 billion cups of tea every year. And we’re so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why Müller? Milk flows through everything at Müller – from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we’re always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We’re growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that’s bold and entrepreneurial, with opportunities that are yours for the taking – and even enjoy every benefit and bonus to sweeten the deal. Role: Shift Manager – Food Manufacturing Location: Skelmersdale Shifts: 4 on 4 off 7-7 (Days & Nights) Contract: Full-time, Permanent Who We Are We’re Müller UK & Ireland, home to some of the UK’s best-loved dairy and food products. Our Skelmersdale site plays a key role in delivering high-quality food at pace, and we’re looking for strong manufacturing leaders to help us continue delivering for our customers. Join Müller Milk & Ingredients and be part of a culture known for pace, ownership and development. With significant investment, high visibility and opportunities for progression, this is a great time to step into a leadership role with real impact. About the Role We’re recruiting Shift Managers with proven experience in food manufacturing to lead our production teams across days and nights. You’ll be accountable for delivering shift performance safely, efficiently and consistently, ensuring production targets, food safety and quality standards are achieved. This role suits both experienced Shift Managers and high-performing Team Leaders/Production Supervisors ready to step up, provided you have the right food manufacturing background and leadership capability. Key Responsibilities • Lead and manage a production team (typically 10–20 colleagues) to deliver daily shift performance • Ensure full compliance with food safety, quality, hygiene and H&S standards • Deliver against KPIs including safety, output, waste, efficiency and labour utilisation • Manage staffing levels, training, onboarding, performance and development • Conduct return-to-work meetings, investigations and performance conversations • Maintain an audit-ready environment through strong documentation and process control • Use data to support decision-making, drive performance and identify improvements • Support Continuous Improvement and Operational Excellence activity (CI desirable, not essential) • Liaise cross-functionally (Quality, Engineering, Planning, HR) to ensure smooth shift operation • Promote a positive, safe and high-performance culture on shift What We’re Looking For Essential (must have): • Experience working in food manufacturing (any category: bakery, beverages, ready meals, ingredients, confectionery, poultry, dairy etc.) • Proven supervisory or managerial experience leading people in a food production environment • Ability to lead, motivate and direct a team in a fast-paced, shift-based environment • Strong understanding of safety, quality and compliance requirements • Confident communicator who can challenge constructively and make decisions in real time • Good organisational skills with a structured approach to shift execution Desirable (nice to have): • Experience with process equipment and production machinery • Working knowledge of CI/Lean (5S, waste reduction, basic RCA etc.) • Exposure to KPIs such as OEE, waste, labour efficiency • Experience in a high-care or high-risk environment Why Join Us? • A culture with pace, ownership and opportunity • A supportive leadership team committed to developing future managers • High visibility and career progression routes within a major UK food manufacturer • Opportunity to influence, lead and shape shift performance in a key manufacturing sit • Competitive salary with up to 10% annual bonus • 33 days annual leave (inclusive of bank holidays) • 4x life assurance • Healthcare cover • Matched pension contributions (up to 8%) • Access to perkbox – saving money across numerous retailers At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirem