Showroom Sales / Client Manager

Showroom Sales & Client Experience Manager Location: North West London Job Type: Full-time, Office Based The Role We are seeking a confident, personable, and organised Showroom Sales & Client Experience Manager to join a luxury interiors business. This is a varied role combining showroom sales, customer service, and office administration, ideal for someone who enjoys building client relationships while ensuring the smooth day-to-day running of operations. Key Responsibilities • Welcome and assist showroom visitors, delivering an exceptional customer experience. • Manage enquiries via phone, email, and in person, converting leads into sales. • Guide customers through the sales process from enquiry to aftercare. • Coordinate orders with suppliers and delivery partners. • Handle general office administration and maintain accurate records. • Ensure the showroom is presented to a high standard at all times. About You • At least 2 years' experience in a customer-facing and administrative role. • Excellent communication and interpersonal skills. • Highly organised with strong attention to detail. • Confident working independently and as part of a small team. • Proficient in Microsoft Office and email systems. • Experience with CRM systems, Shopify or Xero is advantageous. • An interest in luxury interiors, furniture, or design is desirable. Working Hours Monday to Friday, 9:00am–5:00pm. Following training, regular Saturday working will be required with a weekday off in lieu.