Software Business Analyst

Reports to: Finance Director About the Role We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over-engineering. Key Responsibilities • Gather, document, and validate business requirements • Translate needs into user stories, functional specs, and acceptance criteria • Facilitate workshops with internal SMEs and manage expectations across teams • Identify process improvements and automation opportunities • Support backlog creation, prioritisation, and UAT • Advise on system architecture, integrations, and data flows • Work with external dev teams to ensure delivery aligns with requirements • Produce clear documentation: process flows, diagrams, decision logs Technical Skills • Strong understanding of software delivery (Agile or hybrid) • Office 365 user administration • Azure Entra / Active Directory familiarity • SQL Server basics (queries, data management) • Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP) What You Bring • Experience as a Business Analyst, Systems Analyst, or Solutions Analyst • Ability to work across multiple projects in a fast-moving SME • Excellent communication and stakeholder management • Comfortable advising non-technical SMEs and simplifying complexity • Pragmatic, organised, and confident challenging assumptions constructively Nice to Have • SME or scale-up experience • Knowledge of information security and data protection • Experience with Jira or Azure DevOps • Understanding of AI capabilities and how they translate into business features What We Offer • High autonomy and influence • Opportunity to shape systems and processes • Exposure to a wide range of technologies • Supportive, collaborative environment