Job description
Spa Sales Manager
£35,000
Buckinghamshire
Hours: 40 hours per week (you will be required to work some weekends)
Are you a driven sales professional who thrives on building relationships, creating memorable customer experiences and exceeding targets?
We are currently recruiting for a Spa Sales Manager on behalf of a respected client in the hospitality sector to lead the growth of direct corporate business across the UK. As a Spa Sales Manager, you will play a key role in driving membership growth, increasing spa revenue and promoting a range of premium wellness experiences.
This is a fantastic opportunity for a commercially minded individual who enjoys sales, marketing, customer engagement and developing long-term client relationships within a luxury hospitality environment. This is a highly visible role where your ability to build relationships, identify opportunities and convert enquiries into sales will have a direct impact on business performance.
Key Benefits for a Spa Sales Manager:
• 28 days annual leave (including bank holidays)
• Sales bonus structure, paid quarterly based off sales targets
• Life insurance
• Discounted bedroom rates for staff and family and friends discount
• Free lunch/dinner provided
• Gym access at a discounted rate
• Free parking
Key responsibilities for a Spa Sales Manager:
• Drive membership growth and achieve spa sales targets
• Manage and convert incoming spa enquiries into bookings and memberships
• Proactively generate new business opportunities and sales leads
• Conduct spa tours and facility show-arounds for prospective members
• Develop and implement membership retention initiatives and loyalty campaigns
• Work closely with marketing and hotel teams to promote spa packages, offers and seasonal campaigns
• Support the creation and delivery of marketing campaigns across digital channels, social media and website content
• Track membership performance, retention and attrition data, providing reports to management
• Build strong relationships with members to enhance engagement and retention
• Identify corporate sales opportunities and support wider business development initiatives
• Organise member events and promotional activities to strengthen customer loyalty
• Ensure all enquiries, bookings and customer communications are handled promptly
Key Skills for a Spa Sales Manager:
• You must have experience within the hospitality industry
• Previous experience in a sales, business development or a hospitality sales role
• Strong relationship building and customer engagement skills
• Self-motivated with a proactive and results-driven approach
If you’re a commercially focused sales professional who enjoys building relationships, creating exceptional customer experiences and driving business growth, we’d love to hear from you – apply now!