Store Manager

Quest Search and selection is partnering with an international premium retailer, who is looking for a Store manager responsible for leading all aspects of store operations, driving sales performance, and delivering an exceptional customer experience. Leads and develops a high-performing team, ensuring operational excellence, visual merchandising standards, and premium brand presentation are consistently maintained within the high profile west-end store. This international brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & travel. Responsibilities of this Store Manager position: • Lead, coach, and motivate a high-performing team while managing recruitment, performance, scheduling, and HR processes to support store success. • Drive exceptional customer service by coaching the team on effective selling techniques, delivering a premium shopping experience, and building customer loyalty through personalised service and CRM excellence. • Achieve sales targets by monitoring KPIs, analysing sales trends, and managing store performance within budget. • Ensure compliance with operational procedures, health & safety standards, and company policies while maintaining an organised and efficient store environment. • Oversee inventory, stock control, product availability, pricing, and stock movements while minimising shrinkage. • Maintain strong visual merchandising standards, execute promotional campaigns effectively, and identify local marketing opportunities to increase sales. • Communicate business updates, market insights, and performance expectations while acting as the link between store operations and management. • Report directly to the Area Manager, supporting the delivery of commercial and operational objectives. To be successful in this Store Manager position: • Ideally having experience as store manager within premium or luxury retail. • Digitally confident with strong knowledge of Microsoft Office, retail systems, POS, mobile technology, WhatsApp, and other digital tools. • Ability to lead, coach, and develop teams while managing performance effectively. • Ability to achieve targets, analyse KPIs, and drive continuous improvement. • Ability to meet physical requirements, including standing, lifting and using ladders safely. • Willingness to travel at least twice a year. Benefits of this Store Manager position: • Monthly bonus on average if the store hits target • Working hours- Per Week 40 hours (over any 5 days) • Employee Assistance Programme • Central London, premier location • Generous holiday allowance • Pension • Great staff Discount This is a great opportunity if passionate about retail and seeking a new challenge, apply for this exciting opportunity. If you have the experience of Store manager based on the description above, please apply by sending your CV today quoting the reference no. JO- We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.