Student Services Officer & First Aid Lead (Maternity Cover)

Student Services Officer & First Aid Lead (Maternity Cover) Location: Bermondsey, Central/Inner London Pay Rate: £16.00 - £20.00 per hour (Dependent on experience) Contract Type: Temporary / Contract (Maternity Cover) Hours: 37.5 hours per week, Term-Time Only (38 weeks per year) The Role We are seeking a proactive, highly organised and committed Student Services Officer and First Aid Lead to cover maternity leave in our Client's school. In this dual-purpose role, you will be the heart of the school's Student Information Centre and the leading voice for medical and first aid provision. You will ensure a safe, welcoming, and highly efficient environment for students, families and staff alike. Key Responsibilities: Medical & First Aid Leadership: • Act as the primary point of contact for all first aid incidents on campus. • Lead the academy's medical provision, maintaining first aid procedures, compliance, and equipment. • Coordinate first aider training, certification, site coverage, and school vaccination programmes. Student Services & Administration: • Support the daily operation of the Student Information Centre, providing a professional and welcoming front-facing service. • Manage day-to-day student issues, including uniform compliance, lost property, and direct parent communication. • Maintain accurate, highly confidential medical and administrative records in line with data protection guidelines. • Collaborate closely with safeguarding, health & safety, and pastoral teams to ensure student wellbeing. What We Are Looking For • Qualifications: A good standard of education (GCSE English and Maths or equivalent) and a valid First Aid Qualification. • Experience: Minimum of 3 years of administrative experience, ideally within an educational setting or working closely with children and families. • Analytical Skills: Experience managing spreadsheets, analysing first aid/accident logs for patterns, and developing actionable risk-reduction plans. • Knowledge: A solid understanding of safeguarding procedures, confidentiality, infection control, and the social challenges faced by students from disadvantaged backgrounds. • Communication: Exceptional written and verbal communication skills with a calm, empathetic, and professional demeanor. Why Register with Randstad? • Competitive hourly pay rates (£16-£20/hr paid weekly). • A dedicated consultant to guide you through your application and placement. • Access to free CPD and training opportunities. • Our "Refer a Friend" scheme, which gives you the chance to earn £300 in shopping vouchers (T&Cs apply). How to Apply If you are a capable administrator with a passion for student welfare and healthcare compliance, we want to hear from you. Click 'Apply Now' to submit your CV for more information on this role. Randstad Education is committed to safeguarding and promoting the welfare of children and young people. All candidates will be subject to a full enhanced DBS check and thorough vetting procedures.