Supporter Care Manager

Supporter Engagement Manager Role Overview The Talent Set are delighted to partner with an amazing charity on a fantastic Supporter Engagement Manager role. This position involves developing and delivering programmes that foster meaningful supporter relationships, driving engagement and loyalty to support the organisation’s mission. Key Responsibilities • Design and implement supporter engagement strategies that enhance participation and reinforce the organisation’s values. • Develop compelling communications and initiatives to motivate supporters and encourage ongoing involvement. • Monitor and evaluate engagement levels, using insights to optimise strategies and increase supporter satisfaction. • Collaborate with internal teams to ensure campaigns align with organisational goals and branding. • Organise events and activities that strengthen supporter communities and improve retention. • Maintain accurate records of supporter interactions and engagement metrics to inform future efforts. Person Specification • Proven experience in supporter or donor engagement, relationship management, or similar roles within the charitable or non-profit sector. • Excellent communication skills, with the ability to tailor messaging for diverse audiences. • Strong organisational skills, capable of managing multiple projects and deadlines simultaneously. • Analytical mindset, comfortable interpreting data to inform engagement strategies. • Ability to work collaboratively across teams and build positive relationships internally and externally. • Self-motivated, with a proactive approach to developing innovative supporter engagement approaches. What’s on Offer Salary: £35,500 - £39,587 How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.