Surrey Hospices Partnership - Project Manager

JOB DESCRIPTION Job title: Surrey Adult Hospices Partnership: Project Manager MAIN PURPOSE OF THE ROLE The Project Manager role is a new post with responsibility for supporting the 4 Surrey adult hospices to develop partnership ways of working which improve the outcomes for people with palliative and end of life care needs. This role will help ensure the hospices have a stronger, collective voice within the wider health and care system and are well positioned to influence future service development and commissioning. Reporting to a Board of 4 Hospice CEOs, the focus of the role is to: • improve integrated palliative and end-of-life care outcomes across Surrey through effective collaboration, innovation, and project delivery; • develop foundational capabilities needed to operate as a partnership (shared data, ways of working, trusted networks and project capability); • identify opportunities and develop initiatives to improve consistency and quality of hospice services across Surrey, including working with NHS partners. Deliverables in the first year include: • A common data set covering clinical services, finances and income generation and workforce across the hospices. • Development of effective ways of working and trusted relationships between staff across the hospices and partner organisations. • A case for change/strategy identifying areas where partnership working can deliver greatest benefit, along with a proposed delivery plan. • Individual project proposals to deliver improvements to clinical (and other?) services. This could include between hospices, or with NHS, local government or other community partners. • Demonstrable early improvements or pilots that evidence the benefit of collaborative working. • Support the coordination of hospice input to NHS and system initiatives and consultations, ensuring a consistent and aligned partnership response. The project manager will be accountable to the 4 Chief Executive Officers of the Surrey adult Hospices. Day-to-day line management and support arrangements will be agreed by the partnership. They will work collaboratively bringing multidisciplinary teams together to develop creative solutions across organisational boundaries. They will act as the central point of contact for collaboration initiatives. As a new role, the post is initially funded for 12 months, extendable for at least a further year if KPIs demonstrate benefit is being delivered. There is considerable scope to shape and develop the role as the partnership matures. The role is likely to suit someone who wishes to work in a hybrid way, with opportunities to work from the 4 partner organisations or from home. Some travel to attend stakeholder meetings and/or attend events outside usual office hours (e.g. Board meetings) might be required. Responsibilities: Make the case for Hospice services & collaboration 1. Build and maintain a common data set, identifying common methodologies, tackling inconsistencies and developing a set of KPIs to be agreed by all 4 hospices. Track those KPIs over time. 2. Create a programme of activities to build understanding and trust between the 4 hospices senior leadership teams. 3. Make proposals for light touch governance for how the partnership should work as it starts to develop and mature. 4. Work closely with colleagues in the Sussex Hospice Alliance to ensure (as much as possible) ideas are joined up and aligned. 5. Use data and insight to identify variation, gaps and opportunities, and support evidence-based decision making across the partnership. 6. Build the case for change/strategy document identifying opportunities to improve patient outcomes and organisational sustainability, underpinned by robust evidence and data. Develop a roadmap and delivery plan 7. Develop a delivery plan with costed project ideas to realise the case for change/strategy, along with a prioritised set of proposals to be agreed by the Hospice partnership. 8. Lead the planning, implementation and evaluation of agreed projects including benefits realisation and measurement of impact. 9. Act as a central point of contact for collaboration initiatives, and facilitate cross-organisational working. 10. Support funding applications, including grants, business cases and partnership investments as required. Drive effective, targeted change & engagement 11. Produce regular monthly progress reports to keep Hospices and other stakeholders informed and engaged on all activities, including keeping track of any expenditure and financial performance. 12. Build and maintain strong relationships with key stakeholders including hospices, NHS and local government partners, primary and secondary care, community and voluntary sector organisations. 13. Prepare and (as required) present reports to senior leadership, boards and external stakeholders. 14. Support coordination of hospice input into NHS initiatives, consultations and system programmes, including drafting responses and ensuring a consistent, aligned partnership position. This is a unique opportunity to shape a developing partnership and make a tangible difference to palliative and end-of-life care across Surrey. Safeguarding, Equality, Diversity, and Inclusion Role holders are required to understand their responsibilities in the safeguarding context, ensuring that the hospice reduces the risk of harm or abuse of adults and children at risk. You are required to: • adhere to the hospice safeguarding policy which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). • inform the appropriate hospice professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. We are committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by the hospices philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. Job description Job responsibilities JOB DESCRIPTION Job title: Surrey Adult Hospices Partnership: Project Manager MAIN PURPOSE OF THE ROLE The Project Manager role is a new post with responsibility for supporting the 4 Surrey adult hospices to develop partnership ways of working which improve the outcomes for people with palliative and end of life care needs. This role will help ensure the hospices have a stronger, collective voice within the wider health and care system and are well positioned to influence future service development and commissioning. Reporting to a Board of 4 Hospice CEOs, the focus of the role is to: • improve integrated palliative and end-of-life care outcomes across Surrey through effective collaboration, innovation, and project delivery; • develop foundational capabilities needed to operate as a partnership (shared data, ways of working, trusted networks and project capability); • identify opportunities and develop initiatives to improve consistency and quality of hospice services across Surrey, including working with NHS partners. Deliverables in the first year include: • A common data set covering clinical services, finances and income generation and workforce across the hospices. • Development of effective ways of working and trusted relationships between staff across the hospices and partner organisations. • A case for change/strategy identifying areas where partnership working can deliver greatest benefit, along with a proposed delivery plan. • Individual project proposals to deliver improvements to clinical (and other?) services. This could include between hospices, or with NHS, local government or other community partners. • Demonstrable early improvements or pilots that evidence the benefit of collaborative working. • Support the coordination of hospice input to NHS and system initiatives and consultations, ensuring a consistent and aligned partnership response. The project manager will be accountable to the 4 Chief Executive Officers of the Surrey adult Hospices. Day-to-day line management and support arrangements will be agreed by the partnership. They will work collaboratively bringing multidisciplinary teams together to develop creative solutions across organisational boundaries. They will act as the central point of contact for collaboration initiatives. As a new role, the post is initially funded for 12 months, extendable for at least a further year if KPIs demonstrate benefit is being delivered. There is considerable scope to shape and develop the role as the partnership matures. The role is likely to suit someone who wishes to work in a hybrid way, with opportunities to work from the 4 partner organisations or from home. Some travel to attend stakeholder meetings and/or attend events outside usual office hours (e.g. Board meetings) might be required. Responsibilities: Make the case for Hospice services & collaboration 1. Build and maintain a common data set, identifying common methodologies, tackling inconsistencies and developing a set of KPIs to be agreed by all 4 hospices. Track those KPIs over time. 2. Create a programme of activities to build understanding and trust between the 4 hospices senior leadership teams. 3. Make proposals for light touch governance for how the partnership should work as it starts to develop and mature. 4. Work closely with colleagues in the Sussex Hospice Alliance to ensure (as much as possible) ideas are joined up and aligned. 5. Use data and insight to identify variation, gaps and opportunities, and support evidence-based decision making across the partnership. 6. Build the case for change/strategy document identifying opportunities to improve patient outcomes and organisational sustainability, underpinned by robust evidence and data. Develop a roadmap and delivery plan 7. Develop a delivery plan with costed project ideas to realise the case for change/strategy, along with a prioritised set of proposals to be agreed by the Hospice partnership. 8. Lead the planning, implementation and evaluation of agreed projects including benefits realisation and measurement of impact. 9. Act as a central point of contact for collaboration initiatives, and facilitate cross-organisational working. 10. Support funding applications, including grants, business cases and partnership investments as required. Drive effective, targeted change & engagement 11. Produce regular monthly progress reports to keep Hospices and other stakeholders informed and engaged on all activities, including keeping track of any expenditure and financial performance. 12. Build and maintain strong relationships with key stakeholders including hospices, NHS and local government partners, primary and secondary care, community and voluntary sector organisations. 13. Prepare and (as required) present reports to senior leadership, boards and external stakeholders. 14. Support coordination of hospice input into NHS initiatives, consultations and system programmes, including drafting responses and ensuring a consistent, aligned partnership position. This is a unique opportunity to shape a developing partnership and make a tangible difference to palliative and end-of-life care across Surrey. Safeguarding, Equality, Diversity, and Inclusion Role holders are required to understand their responsibilities in the safeguarding context, ensuring that the hospice reduces the risk of harm or abuse of adults and children at risk. You are required to: • adhere to the hospice safeguarding policy which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). • inform the appropriate hospice professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. We are committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by the hospices philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.