Tele-dermatology Administrator

Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently Upload and print assessment documents and patient letters via Bluespier in preparation for distribution Print and include clinician-highlighted leaflets with patient correspondence as appropriate Collaborate closely with the Directorate to ensure accurate data analysis that aligns with KPI requirements and supports performance monitoring Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider Provide support and respond to feedback from patients, GPs, and all relevant stakeholders Prepare and submit weekly progress reports on the new service Carry out additional duties as required to support the Dermatology Department Complete the Inter-Provider Transfer paperwork To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS To ensure adherence to the Trusts Patient Access policy To adhere to information governance policy i.e. always maintaining patient confidentiality To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week Use multiple computer systems as required To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessary To respond to enquiries from GPs, other Health Service personnel, patients and relatives To ensure all policies and procedures are adhered to and training undertaken as required To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To participate in the introduction and use of IT and to provide IT support to colleagues. Work independently and manage own work area within the team. Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department. Show a flexible approach in a changing, demanding environment which has an unpredictable workload To cover, as is practical, Medical Secretary colleagues To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service. Job description Job responsibilities Monitor the Electronic Patient Record list in collaboration with insourcing provider/Trust dermatology team Ensure all GP referrals and accompanying photographs are uploaded to the CLIP system in advance of the patients appointment Accurately input assessment outcomes into PAS, ensuring all entries are submitted correctly and within the required timeframe Maximise the use of the Tele-Dermatology virtual clinic assessments, ensuring full capacity is utilised efficiently Upload and print assessment documents and patient letters via Bluespier in preparation for distribution Print and include clinician-highlighted leaflets with patient correspondence as appropriate Collaborate closely with the Directorate to ensure accurate data analysis that aligns with KPI requirements and supports performance monitoring Collaborate closely with DMT, Cancer Services, Central Booking Services, and Dermatology Community Provider Provide support and respond to feedback from patients, GPs, and all relevant stakeholders Prepare and submit weekly progress reports on the new service Carry out additional duties as required to support the Dermatology Department Complete the Inter-Provider Transfer paperwork To ensure patients are added to the waiting lists correctly and all relevant fields are completed correctly on PAS To ensure adherence to the Trusts Patient Access policy To adhere to information governance policy i.e. always maintaining patient confidentiality To set up and maintain a work schedule that ensures all work is prioritised and delivered within the required timescales each week Use multiple computer systems as required To ensure that letter, telephone and face to face communication with patients, colleagues and managers is professional, timely and in line with Trust policies and procedures To respond to any queries and complaints from patients, managers or clinicians ensuring that any serious issues are escalated to the appropriate manager To liaise with medical secretaries, clinicians, directorate staff, GPs and administrative staff where and if necessary To respond to enquiries from GPs, other Health Service personnel, patients and relatives To ensure all policies and procedures are adhered to and training undertaken as required To ensure that general administrative work associated with booking procedures and waiting lists is undertaken according to the expected medical records standards To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To participate in the introduction and use of IT and to provide IT support to colleagues. Work independently and manage own work area within the team. Ensure good professional working relationships with all other agencies, professionals, colleagues and the public who contact the department. Show a flexible approach in a changing, demanding environment which has an unpredictable workload To cover, as is practical, Medical Secretary colleagues To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required. To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance with the needs of the service.