Temporary Senior Billing Manager - Global Role

Your new company We are partnering with a globally recognised business to appoint a Senior Billing Manager who will take ownership of the billing, collections and accounts receivable function across multiple international entities. This is a highly visible role that sits at the centre of the organisation's revenue cycle, ensuring invoices are raised accurately, collections are maximised, and cash flow remains healthy across the business. Operating within a complex global environment, you'll work closely with colleagues, clients and stakeholders across different regions, currencies and jurisdictions. You'll be the go-to expert for billing matters, helping to establish robust processes, improve operational efficiency and drive best practice across the order-to-cash cycle. Your new role Billing and Revenue: • Lead the full billing life cycle across multiple global entities, ensuring invoices are accurate, compliant and issued within agreed timelines. • Manage complex client billing arrangements covering multiple currencies and jurisdictions while maintaining strong controls and consistency across the business. • Partner closely with commercial, project delivery and finance teams to ensure contractual milestones and revenue schedules are translated into accurate billing activity. • Act as the primary escalation point for billing enquiries, resolving issues quickly to minimise payment delays and improve client experience. • Ensure all invoicing activity adheres to internal policies and external compliance requirements. Credit & Collections: • Drive collection activity across the business to reduce aged debt and improve working capital performance. • Review ageing reports, prioritising collection strategies according to risk exposure and commercial impact. • Manage payment discussions, dispute resolution and collection negotiations with customers. • Identify collection risks and process bottlenecks early, working with stakeholders to implement solutions and reduce financial risk. • Track and report on key metrics including DSO, overdue balances and collection performance. Cash Flow & Financial Control: • Contribute to cash flow planning by delivering accurate collection forecasts and reporting. • Provide leadership with meaningful insight into collection trends, expected receipts and potential risks. • Support month-end accounts receivable activities and maintain accurate customer and billing records. Systems and Process Improvement: • Serve as the internal expert for NetSuite and billing-related processes, helping to maximise system capabilities and efficiencies. • Identify opportunities to automate manual tasks, improve workflows and strengthen financial controls. • Lead transformation initiatives focused on billing optimisation, standardisation and process excellence. • Champion the use of technology and AI-driven solutions to improve billing accuracy and operational performance. What you'll need to succeed • Significant experience in Billing, Accounts Receivable, Credit Control or Order-to-Cash functions. • Experience working within multinational or professional services organisations. • Proven success managing billing and collections across multiple entities and currencies. • Demonstrated ability to improve collections performance, reduce overdue debt and support cash flow objectives. • Strong NetSuite knowledge is highly desirable, alongside experience with ERP-driven process improvement initiatives. Similar systems will be considered (SAP, Dynamics 365). • Interest in automation, systems enhancement and AI-enabled solutions. Personal Qualities • Exceptionally organised with strong attention to detail. • Analytical, commercially minded and confident, making decisions in a complex environment. • Excellent stakeholder management and communication skills. • Proactive, adaptable and passionate about continuous improvement. • Comfortable working independently while collaborating with teams across multiple regions and time zones. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk