Job description
• Manage the full end-to-end recruitment process for bank staff across all staff groups, including both joiners and leavers.
• Issue recruitment correspondence and communicate with applicants throughout the onboarding process.
• Chase, receive, verify, and process recruitment documentation and pre-employment checks.
• Monitor and progress employment clearances, escalating delays where appropriate.
• Maintain accurate recruitment trackers and update workforce information on ESR and other relevant systems.
• Support the Leaver to Bank process, ensuring all required documentation and system updates are completed.
• Conduct identity checks and verify documentation required for DBS applications.
• Create and process payroll forms relating to bank worker appointments and postings.
• Maintain accurate electronic and paper-based personnel records in line with Trust requirements.
Medical Agency Coordination
• Coordinate all medical agency staffing requests on behalf of departments across the Trust using Plus Us booking system.
• Liaise with clinical departments and agency providers to source suitable temporary workers.
• Review agency rates and total booking costs, obtaining appropriate approvals prior to confirmation.
• Complete and verify compliance checks for all agency workers before engagement.
• Monitor agency bookings to ensure compliance with NHS and Trust requirements.
• Maintain accurate records relating to agency bookings, approvals, and compliance documentation.
Temporary Staffing Operations
• Promote a positive and professional image of the Trust's Bank On Us service at all times.
• Respond promptly and professionally to telephone, email, and face-to-face enquiries from managers, staff, applicants, and agency providers.
• Investigate and respond to bank worker withdrawals, identifying reasons and escalating concerns where appropriate.
• Maintain an up-to-date understanding of bank pay rates, escalation rates, and associated approval processes.
• Develop and maintain knowledge of NHSI agency cap rates and their application.
• Assist with processing electronic invoices through Oracle and support related financial administration.
• Save and maintain staffing documentation and records within the HR Drive and other approved systems.
• Support the administration and maintenance of Bank On Us records and databases.
Staffing Systems and Shift Management
• Support the management of nursing and agency bookings through Locum's Nest, including:
• Booking bank and agency shifts.
• Cancelling and amending shifts as required.
• Creating additional shifts and bank postings.
• Releasing vacant shifts to agency suppliers.
• Creating and maintaining agency worker records.
• Conducting compliance checks for new agency workers.
• Resolving timesheet queries.
• Re-booking redeployed workers to the correct departments.
• Liaising with Ward Managers, Matrons, and external agency suppliers regarding staffing requirements.
• Ensure staffing systems are maintained accurately and updated in a timely manner.
Training and Workforce Support
• Maintain training records and monitor completion requirements.
• Support the distribution of uniforms and name badges to new starters.
• Order uniforms and identification badges as required and maintain associated records.
On-Call Responsibilities
• Participate in the Temporary Staffing On-Call rota as required.
• Provide staffing support outside of normal working hours, including:
• Booking bank workers into vacant shifts.
• Liaising with wards regarding staffing shortages and cancellations.
• Coordinating with agency providers to fill urgent staffing gaps.
• Supporting nursing and medical staffing issues as they arise.
• Work remotely using Trust-provided equipment while undertaking on-call duties.
Governance and Compliance
• Maintain a working knowledge of Temporary Staffing policies, procedures, and relevant NHS guidance.
• Ensure all recruitment, booking, and compliance activities are undertaken in accordance with Trust policies and legal requirements.
• Identify, report, and escalate any issues relating to compliance, policy adherence, or staffing processes.
• Support audits and provide information as required.
General Responsibilities
• Provide high-quality administrative support to the Temporary Staffing Team.
• Assist the Temporary Staffing Team Leader and Temporary Staffing Manager with service improvement initiatives and ad-hoc projects.
• Work collaboratively with colleagues across the Trust to support service objectives.
• Undertake any other duties commensurate with the grade and responsibilities of the post.
Job description
Job responsibilities
• Manage the full end-to-end recruitment process for bank staff across all staff groups, including both joiners and leavers.
• Issue recruitment correspondence and communicate with applicants throughout the onboarding process.
• Chase, receive, verify, and process recruitment documentation and pre-employment checks.
• Monitor and progress employment clearances, escalating delays where appropriate.
• Maintain accurate recruitment trackers and update workforce information on ESR and other relevant systems.
• Support the Leaver to Bank process, ensuring all required documentation and system updates are completed.
• Conduct identity checks and verify documentation required for DBS applications.
• Create and process payroll forms relating to bank worker appointments and postings.
• Maintain accurate electronic and paper-based personnel records in line with Trust requirements.
Medical Agency Coordination
• Coordinate all medical agency staffing requests on behalf of departments across the Trust using Plus Us booking system.
• Liaise with clinical departments and agency providers to source suitable temporary workers.
• Review agency rates and total booking costs, obtaining appropriate approvals prior to confirmation.
• Complete and verify compliance checks for all agency workers before engagement.
• Monitor agency bookings to ensure compliance with NHS and Trust requirements.
• Maintain accurate records relating to agency bookings, approvals, and compliance documentation.
Temporary Staffing Operations
• Promote a positive and professional image of the Trust's Bank On Us service at all times.
• Respond promptly and professionally to telephone, email, and face-to-face enquiries from managers, staff, applicants, and agency providers.
• Investigate and respond to bank worker withdrawals, identifying reasons and escalating concerns where appropriate.
• Maintain an up-to-date understanding of bank pay rates, escalation rates, and associated approval processes.
• Develop and maintain knowledge of NHSI agency cap rates and their application.
• Assist with processing electronic invoices through Oracle and support related financial administration.
• Save and maintain staffing documentation and records within the HR Drive and other approved systems.
• Support the administration and maintenance of Bank On Us records and databases.
Staffing Systems and Shift Management
• Support the management of nursing and agency bookings through Locum's Nest, including:
• Booking bank and agency shifts.
• Cancelling and amending shifts as required.
• Creating additional shifts and bank postings.
• Releasing vacant shifts to agency suppliers.
• Creating and maintaining agency worker records.
• Conducting compliance checks for new agency workers.
• Resolving timesheet queries.
• Re-booking redeployed workers to the correct departments.
• Liaising with Ward Managers, Matrons, and external agency suppliers regarding staffing requirements.
• Ensure staffing systems are maintained accurately and updated in a timely manner.
Training and Workforce Support
• Maintain training records and monitor completion requirements.
• Support the distribution of uniforms and name badges to new starters.
• Order uniforms and identification badges as required and maintain associated records.
On-Call Responsibilities
• Participate in the Temporary Staffing On-Call rota as required.
• Provide staffing support outside of normal working hours, including:
• Booking bank workers into vacant shifts.
• Liaising with wards regarding staffing shortages and cancellations.
• Coordinating with agency providers to fill urgent staffing gaps.
• Supporting nursing and medical staffing issues as they arise.
• Work remotely using Trust-provided equipment while undertaking on-call duties.
Governance and Compliance
• Maintain a working knowledge of Temporary Staffing policies, procedures, and relevant NHS guidance.
• Ensure all recruitment, booking, and compliance activities are undertaken in accordance with Trust policies and legal requirements.
• Identify, report, and escalate any issues relating to compliance, policy adherence, or staffing processes.
• Support audits and provide information as required.
General Responsibilities
• Provide high-quality administrative support to the Temporary Staffing Team.
• Assist the Temporary Staffing Team Leader and Temporary Staffing Manager with service improvement initiatives and ad-hoc projects.
• Work collaboratively with colleagues across the Trust to support service objectives.
• Undertake any other duties commensurate with the grade and responsibilities of the post.