Trainee Mortgage Administrator

Trainee Mortgage Administrator Full-time | Office-based £25,000 – £35,000 (depending on experience) Interested in building a career in Mortgages / Financial Services? This is a brilliant opportunity for someone who might be either at the beginning of their career, or wanting to transition their current skill set into a financial services environment You’ll join a supportive, well-established financial services company, focus on building mortgage adviser support skills, and benefit from full training and support, as well as a clear development pathway over time if desired. The Role/ Company Info This is a well-established team of around 20 The culture is social, supportive and collaborative. It’s a close-knit team that works hard but also makes time for team events and a positive working environment. This role would suit someone who enjoys a fast-paced setting, values teamwork, and wants to take real ownership of their work. Role Details • Supporting the mortgage and protection team with end-to-end case management. • Managing client cases through to completion, ensuring deadlines and service levels are met. • Acting as a key point of contact for clients, lenders and providers. • Handling client queries and ensuring they are resolved efficiently and professionally. • Assisting with more technical tasks such as research and suitability letter preparation (training provided). • Working closely with advisers to ensure a smooth and high-quality client experience. This is a hands-on role where you’ll have real responsibility and the opportunity to develop your technical skills over time. Benefits / Details • £25,000 – £35,000 salary depending on experience. • 23 days holiday plus bank holidays, increasing to 25 with service. • Option to compress hours and finish early on a Friday. • Company pension and death-in-service benefit. • Modern Horsham office with free parking and close to the station. • Support towards CeMAP qualifications and the opportunity to progress into a Mortgage & Protection Adviser role. • Longer-term development options across the wider business, including potential pathways into wealth planning. What they are looking for • A professional and friendly approach • Someone with previous administration experience and experience of communicating with customers • A can do and proactive attitude with a keenness to learn • Strong organisation and attention to detail • A team player with a flexible mindset • Someone keen to build a career within financial services If you’re looking for your first step into financial services - or want to utilise your admin experience in a structured, professional financial services environment - this could be a great fit.