Transport Administrator

Transport Administrator • Location: Purfleet, UK • Job Type: Full-time • Working Hours: Monday to Friday, 9:00 to 17:30 We are seeking a detail-oriented and organised Transport Administrator to support the efficient operation of our client's transport department. If you thrive in a fast-paced environment and excel in problem-solving, this role is perfect for you! Day-to-day of the role: • Perform administrative and clerical duties to support daily transport operations. • Act as a key liaison between Import Operations and the planning team, ensuring effective communication and coordination of delivery requirements. • Contact customers to arrange and confirm delivery bookings, balancing customer requirements with operational capacity and fleet availability. • Ensure delivery appointments are scheduled with fleet planning and route optimisation in mind to maximise vehicle utilisation and service efficiency. • Process, prepare, and verify all relevant transport and delivery documentation. • Manage discrepancies, exceptions, and overages, ensuring timely resolution. • Monitor delivery performance and proactively manage delays to minimise customer service disruption. • Work closely with customers, drivers, warehouse teams, and operational departments to ensure the continuous flow of freight. • Identify and resolve transport-related issues, escalating where appropriate to maintain service levels. Required Skills & Qualifications: • Strong organisational and problem-solving skills. • Previous experience in transport administration or logistics (preferred). • Ability to multitask and work under pressure. • Excellent communication and teamwork skills. • Proficiency in transport management systems (advantageous).