Veterinary Administration Assistant

Role: Veterinary Administration Apprentice Location: Billingshurst Hours: Full-time Pay: From £22,600 per annum An excellent opportunity has arisen for a Veterinary Administration Apprentice to join one of our longstanding clients, a busy and well-established farm veterinary practice. This varied role will provide essential administrative support to ensure the smooth day-to-day running of the practice, supporting both clients and veterinary professionals in a fast-paced environment. Benefits: • Opportunity to work within a busy and supportive veterinary practice. • Varied administrative role with excellent career development opportunities. • Friendly and collaborative team environment. • Hands-on experience within the veterinary and agricultural sector. The Requirements: • Previous experience within a farming or veterinary environment highly desirable. • Excellent organisational skills and attention to detail. • Strong verbal and written communication skills. • Reliable, punctual and professional approach. • Ability to multitask and prioritise workload, particularly in emergency situations • Good problem-solving skills with a calm and methodical approach. • Proficient in Microsoft Office and other computer systems (veterinary management systems desirable.) • Positive attitude and willingness to support the wider team. The Role: • Manage appointment scheduling and communicate with clients by phone and email. • Provide day-to-day administrative support to the veterinary team. • Assist with laboratory administration, including sample processing and data entry where required. • Register new clients and prepare new client information packs. • Coordinate the submission of laboratory samples by courier or post. • Process client payments by telephone and in person. • Open and close the office and manage out-of-hours telephone transfers. • Respond to client enquiries and direct queries appropriately. • Monitor and order office consumables and stationery. • Maintain accurate filing, archiving and practice records. • Ensure the office, reception and administrative areas remain clean, organised and compliant with health and safety procedures. Apprenticeship Information You will be enrolled on the Level 3 Business Administration, typically completed over 18 months. This includes: • Regular workplace-based learning supported by your training provider and line manager • A minimum of 6 hours per week of off-the-job training • Development of skills, knowledge, and behaviours aligned to the apprenticeship standard • Completion of a portfolio and end-point assessment • Functional Skills support in English or Maths if not previously achieved at Level 2 Prospects Once you have completed your apprenticeship there will be the opportunity to potentially go into a permanent based role. If you're keen to join an exceptional team who can offer a supportive working environment and the opportunity to build your career within the veterinary sector, then please apply to this Veterinary Administration Apprentice role below or call Jamie Watson on between 9:00am - 5:30pm.