Job description
Vice President, Enterprise Transformation
Compensation: Excellent
Location: Miami, Florida
Reports to: Chief Executive Officer
Executive Opportunity
Our client is a highly regarded hospitality organization embarking on an exciting phase of growth, operational evolution, and strategic transformation. As the company continues to expand and enhance its capabilities, they are seeking an exceptional Vice President, Enterprise Transformation to define and lead the next chapter of organizational improvement.
Reporting directly to the Chief Executive Officer and working closely with the Executive Leadership Team, this executive will own the enterprise transformation agenda, identifying opportunities to improve performance, modernize operations, strengthen business capabilities, and create sustainable value across the organization.
This role represents a unique opportunity for a transformation leader who can bridge strategy and execution — someone who understands that successful transformation requires alignment across people, processes, technology, and culture.
The successful candidate will bring a proven track record of leading complex transformation initiatives within hospitality or similarly customer-centric, operationally complex environments. They will be comfortable operating at the executive level while also driving accountability and measurable outcomes throughout the organization.
Strategic Mandate
The Vice President, Enterprise Transformation will:
• Define and execute the organization's enterprise transformation roadmap, aligned with strategic growth objectives.
• Lead a portfolio of high-impact transformation initiatives focused on operational excellence, business performance, digital enablement, and organizational effectiveness.
• Partner with executive leadership to identify opportunities that enhance profitability, improve operational efficiency, and elevate the guest experience.
• Establish transformation governance, ensuring initiatives are prioritized, resourced, and delivered with clear accountability and measurable outcomes.
• Lead enterprise change efforts that embed new ways of working and create lasting organizational capability.
• Collaborate with operational and technology leaders to modernize platforms, processes, and business capabilities.
• Drive a culture of continuous improvement, innovation, and performance excellence across the organization.
• Develop transformation metrics, benefits realization frameworks, and executive reporting to demonstrate measurable business impact.
• Build strong relationships across corporate and operational teams to ensure successful adoption and long-term sustainability of change.
Executive Profile
The ideal candidate will possess:
• Significant experience leading enterprise transformation initiatives within hospitality, travel, leisure, consumer services, or another complex operational environment.
• A track record of successfully delivering large-scale business transformation programs with measurable commercial impact.
• Experience influencing and partnering with C-suite executives, ownership groups, and senior stakeholders.
• Strong understanding of operational improvement, organizational change, digital transformation, and business optimization.
• The ability to translate strategic objectives into practical execution plans that deliver tangible results.
• Exceptional leadership presence with the ability to inspire teams, influence stakeholders, and drive organizational alignment.
• Strong commercial acumen with experience managing significant transformation investments and business outcomes.
Preferred Background
• Experience within hotel groups, resorts, hospitality management companies, or private equity-backed organizations.
• Experience leading transformation across multi-property or geographically distributed operations.
• Exposure to digital transformation, enterprise systems modernization, data-driven decision-making, or technology-enabled business change.
• Knowledge of operational excellence methodologies such as Lean, Six Sigma, or continuous improvement frameworks.
• Advanced degree or relevant executive leadership qualifications preferred.
The Opportunity
This is a transformational leadership opportunity for an executive who wants to make a meaningful impact on the future direction of a growing hospitality organization.
The successful candidate will have the opportunity to shape enterprise strategy, accelerate operational maturity, improve business performance, and deliver lasting change across a dynamic hospitality environment.
This role offers the platform, visibility, and executive sponsorship required to make a significant impact at the highest levels of the organization.