Voids Supervisor

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role We’re looking for a proactive and organised Voids Supervisor to cover the Thamesmead area. The role is to oversee the day-to-day delivery of our voids programme. You’ll manage subcontractors on site, ensuring repairs and improvements are completed efficiently, safely and to a high-quality standard, in line with client expectations and contract KPIs. You’ll be the key link between operatives, admin teams, client representatives and housing officers—coordinating works, carrying out inspections, and resolving issues to keep the programme running smoothly. Key Responsibilities • Oversee the daily delivery of voids works, ensuring operatives work productively and to required specifications. • Carry out pre- and post-inspections, scope void properties, and raise accurate orders for approval. • Coordinate subcontractors and suppliers, ensuring all works are delivered to quality, time and compliance standards. • Liaise closely with housing officers, client teams and residents to resolve queries professionally and promptly. • Monitor progress on site, ensuring all works meet contract KPIs and client expectations. • Complete and review paperwork, including risk assessments, method statements, tool-box talks and compliance documentation. • Support safe working practices through regular site checks, scaffold and work-in-progress inspections, and adherence to H&S requirements. • Assist with scheduling and planning appointments in collaboration with supervisors, planners and admin teams. • Mentor apprentices and support colleagues, encouraging a positive team culture and continuous improvement. • Maintain site standards—ensuring all working areas are tidy, safe and compliant. • Prepare reports and documentation in line with company procedures, meeting required deadlines. About You You’re a confident people manager with strong trade knowledge and experience supervising maintenance or voids works. You can spot issues quickly, make sound decisions, and keep multiple jobs moving at pace while maintaining high standards. You communicate clearly, care about resident experience, and take pride in delivering safe, compliant, high-quality homes. Requirements • Previous experience supervising operatives on a maintenance or voids contract. • Strong trade background and understanding of repairs and refurbishment processes. • Good working knowledge of Schedule of Rates (SOR). • CSCS card and a full UK driving licence. • IT literate with the ability to complete reports, inspections and digital records. • Clear communication skills, with the ability to manage performance and build positive working relationships. • Strong problem-solving ability, attention to detail, and the confidence to prioritise under pressure. • Clean DBS (or able to obtain one). Benefits • Up to £45,000 based upon experience • Company Van + Fuel Card • 25 days’ annual leave + bank holidays • Long-service awards at key milestones • Perkbox – discounts on cinema, coffee, travel, wellbeing and more • 1 paid volunteer day per year • Ongoing training, development and progression opportunities—Axis promotes from within • Supportive, inclusive and team-focused culture Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.