Job description
Dispatch Operative (Picker/Packer)
Location: Rochester
Salary: £24,785 per annum
Hours: Full-Time or Part-Time | 8:15am – 4:30pm (7.5 hours per day)
Industry: E-Commerce / DIY Products
Important:Applicants must be willing to work Sundays, as this is our busiest trading day.
About the Role
We are looking for a reliable and hardworking Dispatch Operative to join our busy e-commerce fulfilment team in Rochester. This is a hands-on role where you'll play a vital part in ensuring customer orders are picked, packed, and dispatched accurately and on time.
As part of a supportive team, you'll help maintain high standards of customer service by preparing orders with care and attention to detail. If you enjoy working in a fast-paced environment and take pride in doing a job well, we'd love to hear from you.
Key Responsibilities
• Picking customer orders accurately using handheld scanners.
• Packing products securely and professionally for dispatch.
• Labelling parcels correctly and preparing them for shipment.
• Retrieving stock from the warehouse and moving boxes as required.
• Maintaining a clean, safe, and organised work environment.
• Assisting with stock control and inventory management.
• Adhering to all health and safety procedures.
• Working collaboratively with colleagues to achieve daily targets and deadlines.
What We're Looking For
• Previous warehouse, picking, or packing experience is desirable but not essential.
• Comfortable using handheld scanners and warehouse equipment.
• Excellent attention to detail and accuracy.
• Strong organisational skills and a proactive approach.
• A dependable team player with good communication skills.
• Flexible and reliable, particularly during busy periods.
• A positive attitude and willingness to support colleagues when needed.
Essential Requirement
Must be available and happy to work Sundays – this is a non-negotiable requirement due to business demands and our highest order volumes occurring on this day.
Warehouse experience: 2 years preferred, but not essential for the right candidate.