Warehouse Supervisor

Warehouse Supervisor Rochester, Kent Monday to Friday | 8:00am - 4:30pm £32,000 - £35,000 + Bonus + Benefits Our client, a growing e-commerce and fulfilment business based in Rochester, is seeking an experienced Warehouse Supervisor to lead their daytime warehouse operation. This is a hands-on leadership role where you'll oversee daily warehouse activities, supervise a team of around 14 operatives, and ensure targets for productivity, quality, safety, and customer service are achieved. Working closely with the Warehouse Manager, you'll play a key role in maintaining standards and supporting operational improvements. Key Responsibilities • Lead the day shift, including daily briefings, workload allocation, and performance monitoring. • Oversee goods-in processes, ensuring deliveries are received, checked, and stored accurately. • Manage pick, pack, and dispatch operations across multiple e-commerce channels. • Coordinate Amazon FBA shipments, palletisation, labelling, and outbound collections. • Supervise, coach, and support the warehouse team on a day-to-day basis. • Ensure compliance with warehouse SOPs and health & safety procedures. • Support the training and onboarding of new starters. • Participate in a Sunday on-call rota (approximately every second Sunday). About You We're looking for someone with: • At least 3 years' warehouse supervisory experience within e-commerce, fulfilment, or 3PL. • Experience managing teams of 8+ operatives. • Knowledge of goods-in, picking, packing, dispatch, and Amazon FBA processes. • Experience using warehouse management systems (Linnworks advantageous). • Strong health & safety awareness. • Forklift Counterbalance or Reach licence, or willingness to obtain certification. • A proactive approach to improving standards, processes, and team performance. What's on Offer? • Salary of £32,000 - £35,000 depending on experience. • Performance bonus of up to 8%. • Private healthcare. • Workplace pension. • 25 days holiday plus bank holidays. • £30 on-call allowance per Sunday on call. • Activated on-call time paid at 1.5x hourly rate. • Excellent long-term career development opportunities.