Young People Support Specialist

At Nova Care Group, we're looking for people who are ready to use the skills they've developed in demanding frontline roles to make a lasting difference in a new career. If you've worked in demanding environments like the prison service, police, emergency services or the armed forces, you'll already have the resilience, adaptability and communication skills needed to support vulnerable young people. As a Support Worker, you'll become a trusted role model, helping to build positive relationships, de-escalate challenging situations and create a safe, stable environment. The young people we support have been through a lot and often communicate through behaviours that others may find challenging. But for us, that's not the full picture. Behind every behaviour is a story, potential and an opportunity to make a lasting difference. Requirements for our Support Workers: For us mindset and potential matters just as much as experience, that’s why we’re looking for Support Workers who are: • Patient, resilient and emotionally aware • Willing to learn and grow • Committed to making a difference, even on the tough days • Able to see beyond behaviour and understand the “why” behind it • Fully flexible and able to work and travel across the North East • In possession of a Full UK Driving licence and right to work in the UK (we are not able to offer sponsorship) Experience working with young people is helpful, but not essential as we’ll give you the tools you need to succeed in your career with us. The realities for our Support Workers: This role will challenge you. Progress can be slow and some days will be tough. But seeing a young person grow, stabilise and move forward makes every challenge worthwhile. What makes us different: Nova Care Group was founded on lived experience. Real understanding of what it means to support a young person through crisis, through complexity and through the moments where others may have walked away. Because we’ve been there before, the support we offer our Support Workers is meaningful, practical and designed to help you thrive in your role. What you’ll receive in return: • Competitive salary with earning potential of over £37,300 • A 4 on 4 off shift pattern that balances time at work with scheduled rest periods throughout the year • Enhanced annual leave entitlement that increases with length of service • Private healthcare cover • Team bonuses • Fully funded Level 3 and 4 NVQ qualifications • Clear career and progression pathways • Paid sick leave and company pension scheme • Refer a friend scheme • Entitlement to Blue Light discounts Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.