Administrator

We are seeking a highly organised and customer-focused Accommodation Administrator to join a busy student accommodation team. This role is ideal for an experienced administrator who enjoys working in a fast-paced environment and is passionate about delivering excellent customer service. Client Details Our client is a leading London-based university with a strong reputation for academic excellence, innovation, and student success. With a diverse and inclusive community, the university is committed to delivering outstanding educational experiences and providing a supportive environment for both students and staff. Description Key Responsibilities: • Provide administrative support for student accommodation services. • Respond to accommodation enquiries via email, telephone, and in person. • Process accommodation applications, room allocations, and tenancy documentation. • Maintain accurate student accommodation records and databases. • Support the coordination of student arrivals, departures, and room changes. • Assist with accommodation events, communications, and student engagement activities. • Liaise with students, accommodation providers, and internal university departments. Profile Person Specification: • Previous experience in an administrative, customer service, or accommodation-related role. • Excellent organisational skills and attention to detail. • Strong verbal and written communication skills. • Ability to manage a busy workload and prioritise effectively. • Experience using Microsoft Office, including Word, Excel, Outlook, and Teams. • Strong customer service skills with a professional and empathetic approach. Job Offer • Opportunity to grow and develop within higher education. • Hybrid and flexible working opportunities