Administrator Reception

The Company Our client is a well-established nationwide accountancy practice with an excellent reputation for supporting businesses across the UK. Due to continued growth, they are looking to recruit a professional and personable Reception Administrator to join their friendly and progressive team in Bicester. This is an excellent opportunity for someone who enjoys providing exceptional customer service and developing a long-term career within the accountancy sector. The Role As the Reception Administrator, you will be the face of the business and the first point of contact for clients visiting or contacting the office. You will greet and onboard new clients onto the company's systems while providing high levels of customer service. You will also support the Partners and wider team with overflow administration and help ensure the smooth day-to-day running of the office. Key Responsibilities · Greeting clients and visitors in a professional and friendly manner · Acting as the first point of contact for telephone and email enquiries · Onboarding new clients and accurately inputting information onto company systems · Maintaining accurate client records and documentation · Managing meeting room bookings and preparing rooms for client meetings · Supporting the Partners and wider team with administration · Assisting with overflow administration and general office duties · Handling incoming and outgoing post · Supporting the smooth day-to-day running of the office · Always delivering excellent customer service About You · Friendly, professional and approachable · Experienced in reception, administration, customer service or office support · Excellent communication and interpersonal skills · Organised with a high level of attention to detail · Comfortable working in a busy office environment · Confident using Microsoft Office and internal systems · Proactive with a positive attitude · Keen to develop a career within accountancy and professional services What’s on Offer? · Competitive salary of £30,000 - £35,000 · Enhanced Pension Scheme · 21 days holiday plus bank holidays · Supportive and progressive working culture · Full training and ongoing development · Career progression opportunities within a growing nationwide accountancy practice · Modern office environment in Banbury · Monday to Friday working hours – no weekends